New Logo Account Executive

ServiceNow•Denver, CO

About The Position

The New Logo Account Executive identifies and wins new business within a targeted set of prospective accounts, converting prospects into customers and achieving net-new revenue growth targets for an assigned territory. The role involves developing territory plans and target-account strategies using analytics, case studies, past performance, and market intelligence, then working with an extended sales team and partner ecosystem to communicate the value and long-term return on investment of ServiceNow solutions. After closing an initial sale, the Account Executive coordinates the account transition to the Account Management team while continuing to focus on new-logo accounts. The position is part of ServiceNow’s DESCO21 go-to-market strategy and operates in a fast-paced, collaborative culture. Travel may be up to 50%, depending on geography or region.

Requirements

  • Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving.
  • Proven new-logo sales experience in IT Service Management, HR, Security Operations, Customer Service, IT Operations Management within software or IT sales organizations, and/or Management Consulting, with demonstrated ability to generate new business at new accounts.
  • Demonstrated experience in territory strategy, planning, and sales execution with measurable wins.
  • Ability to understand broad, macro-level business IT needs for prospective clients.
  • Ability to break complex sales processes into discrete activities and anticipate steps needed to deliver customer outcomes.
  • Excellent interpersonal skills to inspire and lead a matrix team and establish trust and credibility with prospective customers.
  • Perseverance, resilience, and resourcefulness in finding creative ways to open doors, increase interaction and participation, and engage prospects.
  • Willingness to travel up to 50%, depending on geography or region.

Nice To Haves

  • 7+ years of quota-carrying, technology solution-based direct sales experience penetrating net-new accounts within a territory.
  • Strong sales strategy skills and demonstrated experience prospecting and bringing in new business.
  • Experience and success selling a variety of SaaS solutions across all lines of business.
  • Experience maintaining accurate monthly, quarterly, and annual territory forecasts and using sales tools and analytics to target customers with higher propensity to buy and develop effective strategies.
  • Ability to thrive in a fast-paced environment.
  • Track record of consistently achieving or surpassing sales quota.
  • Curiosity and willingness to learn and evolve, with a humble and self-motivated approach.

Responsibilities

  • Plan and maintain a disciplined, analytical pipeline of targeted new accounts, keeping opportunities current and progressing.
  • Develop account plans and sales strategies to maximize new revenue growth.
  • Build and leverage relationships with partner networks and prospective customers to advance account strategy.
  • Plan and execute targeted marketing campaigns and creative prospecting to cultivate awareness of ServiceNow.
  • Research each prospect’s growth plans, technology footprint and strategy, internal challenges, and competitive landscape.
  • Review public company and competitor information, such as executive appointments, earnings statements, and press releases, to track relevant industry trends and issues.
  • Advance and close sales opportunities by executing the sales strategy and roadmap.
  • Orchestrate the transition of newly won accounts to the Account Management team after the initial sale.
  • Execute the organization’s net-new business revenue goals.
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