New Home Quality Reviewer

2M Quality•Leland, NC
•Onsite

About The Position

The New Home Quality Reviewer evaluates newly built homes from a customer's perspective, assessing the quality of finished construction and identifying defects in workmanship, quality, completeness, consistency, and professionalism. Reviews take an average of 1 to 1.5 hours. The reviewer drives to construction sites and completes scheduled reviews on the assigned day, starting any time between 8:00 a.m. and 3:30 p.m. Review results are entered electronically on site and submitted no later than 5:00 p.m. Training is provided on entering a Quality Review Report in the report database. This is a part-time, 1099 position. Reviewers must be available four to five days a week, Monday through Friday, for partial and sometimes full days. Time off must be provided to the scheduler a week or more in advance, except in emergencies. Compensation is per completed review: $75–$90 per new review after the introductory period, and $65–$75 per review during the 30–60-day introductory period. A $10-per-house raise is provided when the introductory period ends. Drive time is not compensated; management groups work orders where possible to minimize travel between stops.

Requirements

  • Be available four to five days Monday through Friday to work partial and sometimes full days.
  • Provide scheduled days off to the scheduler a week or more in advance, except in emergencies.
  • Have a cellular-enabled tablet from model year 2020 or newer.
  • Bring blue painter's tape and a hard hat; the hard hat must be worn on the job site.
  • Have access to email while in the field through a tablet or phone.
  • Be detail-oriented and able to work thoroughly and consistently.
  • Recognize defects in a home from a buyer's viewpoint.
  • Be reliable and able to work unsupervised while maintaining thoroughness and consistency.
  • Be able to connect to the internet via Wi-Fi.
  • Have experience using a mobile device and be able to resolve minor technical issues in the field.
  • Be able to drive to sites around the area.
  • Residential construction experience is preferred but not required.

Nice To Haves

  • Background as a general contractor, superintendent, or project manager.
  • Familiarity with punch-list writing or general quality control/quality assurance principles.
  • Home renovation or remodeling experience.
  • Familiarity with fit-and-finish reviews or homeowner warranty walkthroughs.
  • Residential construction experience.

Responsibilities

  • Inspect newly built homes from a customer's perspective for defects in workmanship, quality, completeness, consistency, and professionalism.
  • Drive to construction sites and conduct quality reviews on the scheduled day.
  • Enter review results online using a personal tablet while at the job site.
  • Submit reports electronically on site upon completion and no later than 5:00 p.m.
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