New Home Quality Reviewer

2M Quality•Twinsburg, OH
•Onsite

About The Position

This part-time, 1099 position involves reviewing newly built homes from a customer's perspective to assess the quality of finished construction, including workmanship, quality, completeness, consistency, and professionalism. Reviews take an average of 1 to 1.5 hours. The reviewer drives to construction sites and conducts reviews on scheduled days, starting any time between 8:00 a.m. and 3:30 p.m. Reports are entered electronically on site upon completion and no later than 5:00 p.m. Training is provided on entering Quality Review Reports in the report database. Reviewers are not required to walk on roofs or in attics, and no tools, lights, or ladders are used. Reviewers must be available 4–5 days per week, Monday through Friday, for partial and sometimes full days. Days off must be communicated to the scheduler at least a week in advance except in emergencies. Driving time is not compensated; management will group work orders when possible to minimize travel between sites. Compensation is per completed review: $75–$90 per new review, with an introductory period of 30–60 days at $65–$75 per review. The posting states there is a $10-per-house raise when the introductory period ends.

Requirements

  • Own a cellular-enabled tablet from 2020 or newer.
  • Have access to email while in the field through a tablet or phone.
  • Wear a hard hat while on the job site.
  • Be able to connect to the internet via Wi-Fi.
  • Have experience using a mobile device and be able to resolve minor technical issues in the field.
  • Be able to drive to sites around the area.
  • Be detail-oriented, reliable, principled, thorough, and consistent.
  • Be able to recognize defects in a home from a buyer's viewpoint.

Nice To Haves

  • Residential construction experience.
  • Experience as a general contractor, superintendent, or project manager.
  • Familiarity with punch-list writing or general quality control/quality assurance principles.
  • Home renovation or remodeling experience.
  • Familiarity with fit-and-finish reviews or homeowner warranty walkthroughs.

Responsibilities

  • Review newly built homes from a customer's perspective for defects in workmanship, quality, completeness, consistency, and professionalism.
  • Drive to construction sites and conduct quality reviews on the scheduled day.
  • Enter review results electronically on site using a personal tablet and submit reports upon completion, no later than 5:00 p.m.
  • Work independently while providing thorough and consistent reviews.
  • Provide availability 4–5 days Monday through Friday and give the scheduler at least one week’s notice of days off, except in emergencies.
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