New Home Housing Consultant (Sales Associate)

Alta Cima•Seguin, TX

12h•Onsite

About The Position

Alta Cima Corp dba Factory Expo Home Centers and Factory Select Homes is seeking a motivated, customer-focused Housing Consultant (Sales Associate) to guide prospective buyers through the manufactured-home buying journey, from initial inquiry and model tours through home selection and contract execution. The role involves understanding customers’ needs, educating them about available homes, and delivering a positive, professional buying experience. Training, lead opportunities, and ongoing support are provided. This is a full-time, in-person position in Seguin, Texas, with a retail schedule that requires Saturdays; the sales center is closed Sundays. Compensation includes a base salary, uncapped commissions, and bonus opportunities. The stated first-year on-target earning potential is $80,000+, with six-figure income potential in year two and beyond for top performers.

Requirements

Strong customer service and communication skills.
Self-motivation, strong follow-up, and organizational abilities.
Comfort working in a fast-paced, customer-focused sales environment.
Strong verbal, written, and interpersonal communication skills.
Ability to build rapport and establish trust with customers.
Positive attitude, professionalism, and strong work ethic.
Ability to multitask and manage competing priorities effectively.
Computer proficiency, including CRM systems, Microsoft Outlook, Word, Excel, Teams, and other company software.
Coachable and open to feedback, training, and development.
Availability to work Saturdays.
A sales license may be required depending on state or location and must be obtained within the required timeframe if applicable.

Nice To Haves

Previous retail sales, large-ticket sales, or customer service experience is preferred but not required.
Previous commissioned sales experience is a plus.
Bilingual English/Spanish skills are highly desired.

Responsibilities

Respond to incoming leads, customer inquiries, and walk-in traffic.
Build relationships with prospective homebuyers and identify their needs.
Conduct model home tours, factory tours, and virtual presentations.
Educate customers on home features, floorplans, customization options, and pricing.
Guide customers through the sales and home selection process, from initial inquiry through contract execution.
Prepare and review purchase agreements, pricing estimates, and related sales documentation.
Maintain consistent follow-up communication with prospective buyers.
Coordinate with the General Manager and Project Coordinators to support a smooth customer transition after the sale.
Deliver a professional, positive, and customer-focused home-buying experience.
Manage daily lead activity and customer follow-up efforts.
Maintain accurate CRM notes, customer records, and activity tracking.
Follow company sales processes, communication standards, and operational procedures.
Develop product knowledge and industry awareness.
Participate in sales meetings, coaching, role-playing, and training.
Assist with marketing, referrals, and community outreach when applicable.
Maintain a positive, professional, and team-oriented attitude and communicate effectively with customers, coworkers, and management.
Represent the company professionally in person and online.
Stay organized, accountable, and responsive throughout the sales process.
Support sales center operations and customer experience initiatives.