New Home Consultant

Lennar•North Little Rock, AR

1d•Onsite

About The Position

The New Home Consultant guides homebuyers through the purchasing process, from initial engagement to closing. The role uses proactive sales techniques, customer relationship management, and knowledge of the housing market to provide buyers with a seamless experience. The consultant engages visitors, identifies their home-buying needs, generates and closes sales, and maintains customer communication through closing and post-closing activities. The role also includes maintaining the Welcome Home Center and homes, generating leads in the local community, monitoring customer traffic, and collaborating with internal teams to support customer satisfaction and sales growth. Regular, in-person attendance at company communities/job sites and offices during regular work hours is an essential function. The position may involve extended workdays in a construction trailer, driving, reading plans, climbing stairs and ladders, bending, stooping, reaching, and lifting, moving, or carrying equipment weighing more than 50 pounds. Occasional operation of construction equipment may be required. Finger dexterity may be needed to use a computer keyboard and calculator.

Requirements

High school diploma or equivalent.
Minimum of 1–3 years of experience in new home sales, real estate, or a related field.
Proven ability to build relationships and close sales.
Strong communication, organizational, and customer service skills.
Proficiency in Microsoft Office and sales tracking tools.
Self-motivated, results-driven, and able to work independently.
Regular, in-person attendance at company communities/job sites and offices during regular work hours.
May need to work more than eight hours per day in the confined quarters of a construction trailer; operate a motor vehicle; read plans; climb stairs and ladders; bend, stoop, reach, lift, move, or carry equipment in excess of 50 pounds; and occasionally operate construction equipment.
May need finger dexterity to operate a computer keyboard and calculator.

Nice To Haves

College degree.
Real estate license.

Responsibilities

Engage visitors, establish relationships, and determine home-buying needs using Lennar’s selling philosophy.
Generate, process, and close home sales through self-generated or referred leads, using the 10-5-2-1 selling approach.
Follow through consistently and promptly with customers from initial contact through closing and post-closing activities, maintaining accurate communication records.
Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
Travel throughout the local community to generate leads through Realtor/Co-Broker businesses, referrals, and proactive self-prospecting.
Develop and maintain in-depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
Monitor and record daily customer traffic using company-designated tracking tools.
Collaborate with internal departments to support smooth transactions and exceptional customer satisfaction.
Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.