New Home Consultant

Lennar•Columbia, MD

4d•Onsite

About The Position

The New Home Consultant guides homebuyers through the purchasing process, from initial engagement to closing. The role uses proactive sales techniques, customer relationship management, and knowledge of the housing market to create a seamless buyer experience. The position focuses on building relationships, generating and closing home sales, and providing consistent customer support through closing and post-closing activities. The consultant works in person at company communities, job sites, and offices during regular work hours, and travels within the local community to generate leads and develop market knowledge. The role also supports the condition of Welcome Home Centers, model homes, and inventory homes, and collaborates with internal departments to ensure customer satisfaction and smooth transactions.

Requirements

High school diploma or equivalent.
At least 1–3 years of new home sales experience working directly for a residential homebuilder.
Demonstrated ability to build relationships and close sales.
Strong communication, organizational, and customer service skills.
Proficiency in Microsoft Office and sales tracking tools.
Self-motivated, results-driven, and able to work independently.
Regular in-person attendance at company communities/job sites and offices during regular work hours.
May need to work more than eight hours per day in the confined quarters of a construction trailer; operate a motor vehicle; read plans; climb stairs and ladders; bend, stoop, reach, lift, move, or carry equipment that may exceed 50 pounds; occasionally operate construction equipment; and use finger dexterity to operate a computer keyboard and calculator.

Nice To Haves

College degree.
Real estate license.

Responsibilities

Engage visitors, establish relationships, and determine homebuying needs using Lennar’s selling philosophy.
Generate, process, and close home sales through self-generated or referred leads, using the 10-5-2-1 selling approach.
Follow through with customers from initial contact through closing and post-closing activities, maintaining accurate communication records.
Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
Travel throughout the local community to generate leads through Realtor/Co-Broker businesses, referrals, and proactive self-prospecting.
Develop and maintain knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
Monitor and record daily customer traffic using company-designated tracking tools.
Collaborate with internal departments to support smooth transactions and customer satisfaction.
Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.