New Home Consultant

Lennar•Palm Bay, FL

10d•Onsite

About The Position

The New Home Consultant guides homebuyers through the purchasing process from initial engagement to closing. The role uses proactive sales techniques, customer relationship management, and housing-market knowledge to create a seamless buyer experience. It involves generating and closing sales, maintaining customer relationships throughout and after closing, and working with internal teams to support customer satisfaction and sales growth.

Requirements

High school diploma or equivalent.
At least 1–3 years of experience in new home sales, real estate, or a related field.
Demonstrated ability to build relationships and close sales.
Strong communication, organizational, and customer service skills.
Proficiency in Microsoft Office and sales tracking tools.
Self-motivated, results-driven, and able to work independently.
Regular in-person attendance at company communities/job sites and offices during regular work hours.
May need to work more than eight hours per day in the confined quarters of a construction trailer; operate a motor vehicle; read plans; climb stairs and ladders; bend, stoop, reach, lift, move, or carry equipment weighing more than 50 pounds; occasionally operate construction equipment; and use finger dexterity to operate a computer keyboard and calculator.

Nice To Haves

College degree.
Real estate license.

Responsibilities

Engage visitors, build relationships, and identify home-buying needs using Lennar’s selling philosophy.
Generate, process, and close home sales through self-generated or referred leads, using the 10-5-2-1 selling approach.
Follow up consistently with customers from initial contact through closing and post-closing, maintaining accurate communication records.
Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure they are resolved promptly.
Travel throughout the local community to generate leads through Realtor/Co-Broker businesses, referrals, and proactive prospecting.
Develop and maintain knowledge of the competitive market, including products, communities, sales trends, advertising strategies, and customer demographics.
Monitor and record daily customer traffic using company-designated tracking tools.
Collaborate with internal departments to support smooth transactions and customer satisfaction.
Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.