New Home Consultant

Lennar • Charlotte, NC

2d • Onsite

About The Position

The New Home Consultant guides homebuyers through the purchasing process, from initial engagement to closing. The role uses proactive sales techniques, customer relationship management, and knowledge of the housing market to deliver a seamless buyer experience. It supports Lennar’s focus on customer service, quality homes, cost management, and adherence to schedules.

Requirements

• High school diploma or equivalent.
• At least 1–3 years of experience in new home sales, real estate, or a related field.
• Demonstrated ability to build relationships and close sales.
• Strong communication, organizational, and customer service skills.
• Proficiency in Microsoft Office and sales tracking tools.
• Self-motivated, results-driven, and able to work independently.
• Regular in-person attendance at company communities/job sites and offices during regular work hours.
• Ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, and lift, move, or carry equipment that may exceed 50 pounds.
• Finger dexterity may be required to operate a computer keyboard and calculator.

Nice To Haves

• College degree.
• Real estate license.

Responsibilities

• Engage visitors, establish relationships, and determine their home-buying needs using Lennar’s selling philosophy.
• Generate, process, and close home sales through self-generated or referred leads, using the 10-5-2-1 selling approach.
• Follow through consistently and promptly with customers from initial contact through closing and post-closing activities, maintaining accurate communication records.
• Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
• Travel throughout the local community to generate leads through Realtor/Co-Broker businesses, referrals, and proactive self-prospecting.
• Develop and maintain in-depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
• Monitor and record daily customer traffic using company-designated tracking tools.
• Collaborate with internal departments to support smooth transactions and customer satisfaction.
• Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan with a dollar-for-dollar company match up to 5%.
• Paid parental leave.
• Associate Assistance Plan.
• Education Assistance Program.
• Adoption assistance up to $30,000.
• Up to three weeks of vacation annually from the date of hire.
• Holiday, sick leave, and personal day policies.
• New Hire Referral Bonus Program.
• Home Purchase Discounts.
• Everyone’s Included Day.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED