New Hire Experience Specialist

Coastal Waste & Recycling Inc • Boca Raton, FL

4d • Onsite

About The Position

The New Hire Experience Specialist creates and coordinates an engaging onboarding experience for new team members, serving as the primary contact from offer acceptance through the employee’s first day. The role partners with People Experience, Talent Acquisition, hiring managers, IT, and other stakeholders to coordinate onboarding activities, maintain accurate records, meet compliance requirements, and support a smooth transition from candidate to employee.

The Specialist manages pre-employment activities and documentation, maintains applicant and employee data in ATS and HRIS systems, coordinates new-hire provisioning, and monitors onboarding workflows to ensure requirements are completed before start dates. The role also supports orientation materials, schedules, welcome communications, and other People Experience initiatives. This position works in an office environment Monday through Friday, for 40 or more hours per week, and may involve periodic travel for training or meetings.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in a customer service or data entry role.
• At least 1 year of experience with Microsoft Office, Word, and Excel.
• Bilingual in Spanish or Creole.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and Teams.
• Experience working with Applicant Tracking Systems (ATS), HRIS platforms, and onboarding software.
• Strong data-entry and record-management capabilities, with a focus on accuracy.
• Exceptional attention to detail and commitment to accuracy and quality.
• Strong organizational skills and ability to manage multiple onboarding activities simultaneously.
• Excellent verbal, written, and interpersonal communication skills.
• Customer-service mindset and commitment to a positive employee experience.
• Problem-solving skills and proactive follow-through.
• Ability to handle confidential information with discretion and professionalism.
• Strong time management, prioritization, and deadline-management skills.
• Ability to work independently and effectively in a collaborative team environment.
• Adaptability in a fast-paced, high-volume environment and commitment to process improvement.
• Strong ownership, accountability, and sense of urgency.
• Ability to sit for extended periods and lift 5 pounds at times.

Nice To Haves

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1–3 years of experience in Human Resources, Talent Acquisition, Onboarding, Employee Experience, Administration, or a related support function.
• Experience supporting high-volume hiring and onboarding environments.
• Familiarity with employment documentation, onboarding compliance requirements, and HR best practices.

Responsibilities

• Manage the end-to-end onboarding process from offer acceptance through Day One.
• Complete and monitor pre-employment activities, including background screenings, drug testing, and new-hire documentation.
• Serve as the primary onboarding contact for candidates, providing communication, status updates, and support throughout the pre-hire process.
• Communicate onboarding progress and readiness to hiring managers, People Experience leadership, and cross-functional partners.
• Review, track, and update applicant and employee records in the ATS and HRIS.
• Collect, verify, and process required employment documentation in accordance with company policies and regulatory requirements.
• Create, audit, and maintain employee personnel files and electronic records accurately and confidentially.
• Enter employee data accurately and promptly while protecting sensitive information and maintaining data integrity.
• Coordinate new-hire provisioning, including system access, technology setup, identification badges, uniforms, equipment, and other onboarding resources.
• Partner with IT, Payroll, Benefits, and departmental leaders to complete onboarding tasks before employees’ start dates.
• Monitor onboarding workflows, identify delays or issues, and follow up on outstanding requirements.
• Support I-9 compliance and employment eligibility verification processes.
• Assist with onboarding materials, orientation schedules, welcome communications, and new-hire resources.
• Support additional People Experience initiatives and special projects as assigned.
• Perform other assigned duties; responsibilities may change as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED