New Car Finance Manager

Group 1 Automotive, Inc.•Oklahoma City, OK

1d•Onsite

About The Position

Bob Howard Toyota is seeking a results-driven and customer-focused Finance & Insurance (F&I) Manager to join our team. This role is responsible for guiding customers through the financial and insurance aspects of their vehicle purchase while delivering a seamless, transparent, and positive experience. As an F&I Manager, you will play a key role in maximizing dealership profitability while ensuring compliance with all legal and regulatory requirements and maintaining outstanding customer satisfaction.

Requirements

Prior experience in a dealership F&I Department, automotive sales, or in the selling of financial products required.
Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word.
Ability to work independently and be self-motivated.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Strong attention to detail.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.
High school diploma or equivalent.
Valid driver license

Nice To Haves

ADP Dealer Services Experience a plus.
College degree or experience preferred.

Responsibilities

Oversee dealership customer loan origination and approval process.
Establish and maintain strong relations with our lenders.
Maintain accurate monthly, quarterly and year-end reports.
Determine the customer’s need for financing and explore payment options.
Establish a positive relationship with customers as they are presented products and services.
Present warranties, credit insurance, GAP insurance and other beneficial products offered by the dealership.
Secure and finalize transactions in a legal and ethical manner while maintain a high level of productivity.
Meet monthly forecast for finance and insurance income, penetration levels and customer satisfaction.
Accurately prepare all federal, state, and dealer paperwork related to the transaction and submits to the dealership’s Accounting Department in a timely manner.
Enhance customer satisfaction during the entire purchase experience.
Supervise the financial services associates to ensure individual and department goals are met.
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.