New Business Leader

Plaid•New York, NY

About The Position

The New Business Leader oversees a team of New Business Representatives (NBRs) and New Business Account Executives (NBAEs), leading team performance to meet business needs and developing high-performing talent. The role manages a team of 5–20 representatives and is accountable for quota and other key metrics. It partners closely with Marketing and Sales leadership to ensure pipeline generation has the level and quality needed to achieve business targets. The leader also recruits, onboards, coaches, and develops sales talent, while driving improvements in MQL conversion, sales cadences, and targeting high-intent leads.

Requirements

  • At least 3 years of total experience.
  • Ideally, at least 1 year of team management experience, or equivalent experience as an Account Executive, Account Manager, or NBA Team Lead.
  • Demonstrated success as an Account Executive or Sales Development Manager.
  • Experience working at a technology company, ideally selling technical or developer-oriented products.
  • Strong comfort with and interest in meeting quantitative targets and metrics.
  • Strong written, oral, and interpersonal communication skills to align with team members, stakeholders, and business leaders.
  • Hands-on experience with Salesforce.

Nice To Haves

  • Experience directly managing sales development representatives (SDRs/NBRs) or Account Executives (AEs).
  • Proven experience in both short-term execution and long-term strategy for pipeline development and metric tracking.
  • Experience working at top-tier technology or fintech companies.

Responsibilities

  • Manage a high-performing team of New Business Representatives to meet and exceed quota.
  • Ensure pipeline generation meets business targets and partner with Marketing and Sales leadership to support pipeline creation.
  • Coach team members in sales acumen, prospecting techniques, and career development.
  • Hire, develop, and promote talent through ongoing recruiting efforts.
  • Drive improvements across the function, including MQL conversion rates, cadence optimization, and targeting high-intent leads.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
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