New Business Leader

Plaid•New York, NY

5d•$131,064 - $184,800

About The Position

Plaid is a financial technology company that builds tools and experiences used by developers and helps people connect their financial accounts to apps and services. Its network covers 12,000 financial institutions across the US, Canada, UK, and Europe. Founded in 2013, Plaid is headquartered in San Francisco and has offices in New York, Seattle, Washington, D.C., Raleigh, London, and Amsterdam. The New Business Leader oversees a team of New Business Representatives (NBRs) and New Business Account Executives (NBAEs), leading team performance to meet business needs and developing high-performing talent. The role manages a team of 5–20 representatives, working with Marketing and Sales leadership to generate pipeline at the level and quality needed to meet business targets. It also involves recruiting, onboarding, coaching, and developing sales professionals, and driving improvements in pipeline and sales-development performance. Plaid’s mission is to unlock financial freedom for everyone. The company emphasizes building a diverse team and is an equal opportunity employer. Additional compensation may include equity and/or commission, depending on the position offered. Plaid provides a comprehensive benefits plan that includes medical, dental, vision, and 401(k). Pay depends on factors including role scope and responsibilities, experience, skills, and location, and compensation and benefits may change under applicable plans.

Requirements

At least 3 years of total experience; ideally at least 1 year of team management experience, or equivalent experience as an AE, AM, or NBA Team Lead.
Demonstrated sales success as an Account Executive or Sales Development Manager.
Experience working at a technology company, ideally selling technical or developer-oriented products.
Strong quantitative aptitude and motivation to deliver against targets and metrics.
Strong written, oral, and interpersonal communication skills to align with internal team members, stakeholders, and business leaders.
Hands-on experience with Salesforce.

Nice To Haves

Direct experience managing sales development representatives (SDRs/NBRs) or Account Executives (AEs).
Experience with both short-term execution and long-term strategy for pipeline development and metric tracking.
Experience working at top-tier technology or fintech companies.

Responsibilities

Manage a high-performing team of New Business Representatives to meet and exceed quota.
Ensure pipeline generation meets business targets; partner with Marketing and Sales leadership to enable pipeline creation.
Coach team members on sales skills, prospecting techniques, and career development.
Hire, develop, and promote talent through ongoing recruiting efforts.
Drive improvements across the function, including MQL conversion rates, sales cadence optimization, and targeting high-intent leads.
Oversee a team of 5–20 new business representatives and manage performance against quota and other key metrics.