New Business Coordinator

RPM Living•Atlanta, GA
•Hybrid

About The Position

The Client Services Support Coordinator works with team members to develop and execute RPM’s corporate and regional property operations and marketing strategies and content for new business opportunities. The role may be based in Austin, Dallas, Atlanta, or Phoenix and is hybrid, with three days per week in a corporate office. The coordinator supports the Client Services Sales team, organizes shared resources, manages new-business projects and stakeholder communications, and helps create proposals, presentations, and other client deliverables. The role calls for strong project coordination, marketing and research skills, attention to detail, and the ability to manage multiple deadlines in a professional environment. Occasional work outside typical office hours may be required.

Requirements

  • Bachelor’s degree from a four-year college or university; experience may substitute for education.
  • Two years of experience in a corporate environment, preferably in real estate or multifamily.
  • InDesign experience, including the ability to create and edit professional marketing materials and design assets.
  • Ability to quickly grasp new concepts, processes, and technologies.
  • Strong organization, prioritization, and time-management skills, including the ability to manage multiple projects and meet deadlines.
  • Knowledge of marketing concepts such as branding, market research, and competitive positioning.
  • Knowledge of Microsoft Site and Adobe Suite, and ability to learn new programs.
  • Effective verbal and written communication with all levels of leadership.
  • Ability to ensure accuracy and quality in new-business materials, including proofreading and consistency with brand guidelines.
  • Ability to self-motivate and drive tasks and projects to completion without external direction.
  • Reliability and professionalism, with a focus on quality, timeliness, and accountability.
  • Relationship-building skills, ability to convey complex ideas clearly, and adaptability to diverse audiences.
  • Research, analytics, and problem-solving skills.
  • Ability to work independently and as part of a team in a deadline-driven environment.
  • Ability to create written, visual, and multimedia content using tools such as Canva or Adobe Creative Suite.
  • Ability to craft and deliver strategic, creative presentations tailored to executive audiences.
  • Ability to sit for extended periods, occasionally lift or carry items up to 15 pounds, operate office equipment, read documents and screens, and hear and understand verbal communications.
  • A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

Nice To Haves

  • Experience in real estate or multifamily.
  • A valid driver’s license.

Responsibilities

  • Provide general support to the Client Services Sales team for new business opportunities.
  • Organize and maintain the Client Services library of support resources.
  • Manage new-business projects, maintaining regular contact with stakeholders to understand needs and goals and deliver cohesive materials.
  • Provide strategic oversight for brand, creative direction, marketing, operational content, and communication.
  • Track project tasks and workflows, manage time, and meet deadlines for new-business initiatives.
  • Act as a liaison between clients and company team members.
  • Prepare pitch materials and pitch deck content, working with leadership, operations, and marketing.
  • Develop professional proposals and supporting materials for clients in multiple markets.
  • Participate in property operations and marketing strategy sessions and write, edit, and update proposal and presentation content.
  • Research competitors for potential projects when needed.
  • Promote best-practice sharing and adoption across pitch and proposal materials.
  • Stay informed about multifamily, economic, market, and demographic trends.
  • Assist with department projects as needed.
  • Support client-specific deliverables, reporting, and market research.

Benefits

  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
  • Weekly pay for associates working onsite at an apartment community.
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