Neuroscience Specialist (Seattle N, WA) (WA State Employee)
About The Position
Otsuka America Pharmaceutical Inc. is a global healthcare company focused on pharmaceutical and nutraceutical products. In an evolved customer engagement model, a Neuroscience Specialist engages healthcare providers (HCPs) using various tools to offer expertise on products and their approved conditions. This role aims to enhance patient, caregiver, and HCP experiences by focusing on local care delivery and improving patient care. The Neuroscience Specialist will report to the Area Business Lead and collaborate with Medical, Market Access, and Patient Support teams. This individual will be the primary contact for HCP customers, possessing broad expertise to address complex on-label information based on approved content.
Requirements
- A minimum of 2 years of pharmaceutical or medical device sales experience.
- Must reside within a commutable distance of 50 miles from the primary city in the sales territory.
- Previous cross-functional industry experience in commercial life sciences or related industry.
- 4 or more years of experience working in a sales role with HCPs, ideally representing multiple products.
- Ability to work in an ambiguous environment undergoing transformation.
- Proven track record in coaching, training, and mentoring peers or others.
- Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance.
- Ability to assimilate and communicate complex clinical and product information.
Responsibilities
- Personally engage customers through various virtual or digital tools.
- Direct customers to other colleagues, such as Customer Service Specialists (CSS), as needed.
- Ensure customer requests are met and solicit feedback on the quality of engagement.
- Facilitate speaker programs to share knowledge and insights.
- Organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
- Elevate opportunities and feedback to the Area Business Lead, including local market insights.
- Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
- Action on insights collected from customer-facing roles to inform local strategy and business goals.
- Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance.
- Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., CSS) as needed.
- Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
- Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals.
Benefits
- Comprehensive medical, dental, vision, prescription drug coverage
- Company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance
- Tuition reimbursement
- Student loan assistance
- A generous 401(k) match
- Flexible time off
- 18 paid holidays
- Paid leave programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
