Neuroscience Specialist (Jacksonville, FL)

Otsuka•Jacksonville, FL

1d•$107,362 - $166,750

About The Position

Otsuka America Pharmaceutical Inc. is seeking a Neuroscience Specialist to engage healthcare providers (HCPs) through in-person, virtual, and digital channels, providing expertise on products and their approved conditions. The role focuses on local care delivery and improving the experiences of patients, caregivers, and HCPs. The specialist is the primary point of contact for HCP customers and should be able to address complex on-label questions using approved content. The position reports to the respective Area Business Lead and coordinates with Medical, Market Access, Patient Support, and other ecosystem colleagues under applicable guidelines. The specialist proactively reaches out to HCPs, facilitates discussions and speaker programs, gathers customer feedback and market insights, and uses those insights to inform local business planning. The role also involves building relationships with practice personnel, supporting product access and patient care discussions, and using approved materials to communicate product and clinical information. The position is based in a sales territory with a primary city of Jacksonville, Florida; the employee must reside within a commutable distance of 50 miles from that city. The stated pay range is $107,362 to $166,750, plus incentive opportunity. Actual pay may depend on experience, skills, and internal pay comparisons. The posting will remain open for a minimum of five business days.

Requirements

At least one of the following experience pathways: 2+ years of pharmaceutical or medical device sales experience; 3+ years of B2B or equivalent outside sales experience in regulated, clinical, or customer engagement work; or 2+ years of clinical healthcare experience (such as Nurse Practitioner, Physician Assistant, RN, or similar) with patient-facing, medical education, or therapy-focused responsibilities.
Less than 2 years of pharmaceutical or medical device sales experience may be considered for employees who successfully complete the Otsuka ReadyNow program.
Ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
Commitment to ethical business practices and understanding of regulatory standards, with the ability to conduct business in compliance with company policies and guidance.
Ability to assimilate and communicate complex clinical and product information.
Must reside within a commutable distance of 50 miles from the primary city in the sales territory.

Responsibilities

Conduct proactive outreach to HCPs on product access, on-label information, and established patient care guidance.
Engage customers through in-person, virtual, and digital tools; direct them to colleagues such as Customer Service Specialists when appropriate.
Ensure customer requests are met and solicit feedback on the quality of customer engagement.
Facilitate speaker programs to share knowledge and insights.
Organize local provider groups to discuss experiences and outcomes with local and regional leaders.
Elevate opportunities, customer feedback, and local market insights to the Area Business Lead to inform local strategy and business goals.
Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
Act on insights collected from customer-facing roles to inform local strategy and business goals.
Use competitive data and business reports, including sales data and promotional budgets, to track progress and identify opportunities.
Maintain knowledge of territory and business conditions and use it to establish near-term priorities for the territory business plan.
Respond compliantly to competitive threats and opportunities.
Educate office staff on payer guidelines and reimbursement procedures to increase pull-through.
Use promotional materials effectively and make appropriate use of internal ecosystem support resources.
Apply market and industry knowledge to address objections and influence prescribing habits during office calls.
Identify territory professional groups for networking and access to potential key opinion leaders.
Build relationships with key office and practice personnel, focusing conversations on patient health.
Follow through with accounts and provide accurate, valuable information in response to their needs.
Deliver balanced office calls and sales presentations using approved marketing materials and technical references, such as studies and package inserts.
Demonstrate product knowledge of Otsuka products and competition, and communicate information clearly to help HCPs enhance patient outcomes.