Neuroscience Specialist (Tampa, FL)

Otsuka•Tampa, FL

15h

About The Position

Otsuka America Pharmaceutical Inc. is a global healthcare company focused on developing and marketing pharmaceutical products that address unmet medical needs, as well as nutraceutical products for everyday health. The Neuroscience Specialist engages healthcare providers (HCPs) through in-person, virtual, and digital tools, providing expertise on products and their approved conditions. The role focuses on local care delivery and improving the experience of patients, caregivers, and HCPs. Reporting directly to the Area Business Lead, the specialist coordinates with cross-functional Medical, Market Access, and Patient Support colleagues under appropriate guidelines. As the primary point of contact for HCP customers, the specialist is expected to address complex, on-label information using approved content. The position supports customer engagement, thought leadership, and business planning through proactive HCP outreach, customer discussions, insight gathering, and compliant collaboration to inform local strategy.

Requirements

At least one of the following experience paths: 2 or more years of pharmaceutical or medical-device sales experience; 3 or more years of B2B or equivalent outside-sales experience in a regulated, clinical, or customer-engagement setting; or 2 or more years of clinical healthcare experience, such as Nurse Practitioner, Physician Assistant, or RN, with patient-facing, medical education, or therapy-focused responsibilities.
Less pharmaceutical or medical-device sales experience may be considered for employees who successfully complete the Otsuka ReadyNow program.
Ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
Commitment to ethical business practices, understanding of regulatory standards, and ability to conduct business in compliance with company policies and guidance.
Ability to assimilate and communicate complex clinical and product information.
Must reside within a commutable distance of 50 miles from the primary city in the sales territory.
Demonstrated accountability for results, strategic thinking and problem solving, patient and customer focus, impactful communication, respectful collaboration, and active professional development.

Responsibilities

Conduct proactive outreach to HCPs about product access, on-label information, and established patient care guidance.
Engage customers through in-person, virtual, or digital tools; direct them to colleagues such as Customer Service Specialists when appropriate.
Ensure customer requests are met and solicit feedback on the quality of engagement.
Facilitate speaker programs to share knowledge and insights.
Organize local provider groups to discuss experiences and outcomes with local or regional leaders.
Elevate opportunities, customer feedback, and local market insights to the Area Business Lead.
Collaborate compliantly with the ecosystem team to adjust targeting and call-point plans.
Use insights collected from customer-facing roles to inform local strategy and business goals.
Use competitive data and business reports, including sales data and promotional budgets, to track progress and identify opportunities.
Assess territory and business conditions to set near-term priorities for the territory business plan, and respond compliantly to competitive threats and opportunities.
Educate office staff on payer guidelines and reimbursement procedures to increase pull-through.
Use promotional materials and internal support resources appropriately.
Apply market and industry knowledge to address objections and influence prescribing habits during office calls.
Identify territory professional groups and build networks that provide access to potential key opinion leaders.
Build relationships with key office and practice personnel, focusing conversations on patient health.
Follow through with accounts and provide accurate, useful information in response to their needs.
Deliver balanced office calls and sales presentations using approved marketing materials and technical references, such as studies and package inserts, to help HCPs enhance patient outcomes.