Neuroscience Specialist (Tampa, FL)

Otsuka Pharmaceutical Co., Ltd.•Tampa, FL

1d•$107,362 - $166,750

About The Position

Otsuka America Pharmaceutical Inc. is a global healthcare company focused on pharmaceutical products that address unmet medical needs and nutraceutical products that support everyday health. In its customer engagement model, the Neuroscience Specialist engages healthcare providers through in-person, virtual, and digital channels, sharing expertise on products and their approved conditions. The role focuses on local care delivery and aims to improve patient care and the experiences of patients, caregivers, and healthcare providers. The Neuroscience Specialist is the primary point of contact for HCP customers and provides complex, on-label information based on approved content. The position emphasizes customer engagement, thought leadership, and business planning through proactive outreach, discussions with healthcare professionals, and elevation of insights to inform local strategy. The specialist works with cross-functional colleagues in Medical, Market Access, and Patient Support under applicable guidelines and reports directly to the Area Business Lead.

Requirements

At least one of the following experience pathways: 2 or more years of pharmaceutical or medical device sales experience; 3 or more years of B2B or equivalent outside sales experience in regulated, clinical, or customer engagement work; or 2 or more years of clinical healthcare experience (such as Nurse Practitioner, Physician Assistant, or RN) with patient-facing, medical education, or therapy-focused responsibilities.
Less than 2 years of pharmaceutical or medical device sales experience may be considered for employees who successfully complete the Otsuka ReadyNow program.
Ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
Commitment to ethical business practices, understanding of regulatory standards, and ability to conduct business in compliance with company policies and guidance.
Ability to assimilate and communicate complex clinical and product information.
Must reside within a commutable distance of 50 miles from the primary city in the sales territory.
Competent product knowledge of the company's products and competition.
Ability to communicate with logic, clarity, and respect; collaborate with others; and remain focused on strategic objectives and customer and patient needs.

Responsibilities

Conduct proactive outreach to healthcare providers on product access, on-label information, and established patient care guidance.
Engage customers through in-person, virtual, and digital tools, and direct them to colleagues such as Customer Service Specialists when appropriate.
Ensure customer requests are addressed and solicit feedback on the quality of customer engagement.
Facilitate speaker programs to share knowledge and insights.
Organize local provider groups for discussions about experiences and outcomes with local and regional leaders.
Elevate opportunities, customer feedback, and local market insights to the Area Business Lead to inform local strategy and business goals.
Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
Use insights collected from customer-facing roles to inform local strategy and business goals.
Use competitive data and business reports, including sales data and promotional budgets, to track progress and identify opportunities.
Assess territory and business conditions to set near-term priorities for the territory business plan.
Respond compliantly to competitive threats and opportunities.
Educate office staff about payer guidelines and reimbursement procedures to support product access.
Use promotional materials and internal support team resources appropriately.
Apply market and industry knowledge to address objections and influence prescribing habits during office calls.
Identify professional groups for networking and access to potential key opinion leaders.
Build relationships with office and practice personnel, focus conversations on patient health, and follow through by providing accurate, valuable information.
Deliver balanced office calls and presentations using approved marketing materials and technical references to help HCPs enhance patient outcomes.