Neuroscience Specialist (PITTSBURGH S PA)

Otsuka•Pittsburgh, PA

About The Position

Otsuka America Pharmaceutical Inc. is seeking a Neuroscience Specialist to engage healthcare providers (HCPs) through in-person, virtual, and digital interactions, providing expertise on products and their approved conditions. The role focuses on local care delivery and improving the experiences of patients, caregivers, and HCPs. The specialist serves as the primary point of contact for HCP customers and addresses complex on-label information using approved content. The position supports customer engagement, thought leadership, and business planning through proactive outreach, customer discussions, and sharing insights that inform local strategy. The specialist works with cross-functional colleagues in Medical, Market Access, and Patient Support under appropriate guidelines, and reports to the Area Business Lead. The role is based in the Pittsburgh South territory; the candidate must live within a commutable distance of 50 miles from the territory’s primary city.

Requirements

At least one of the following experience pathways: 2 or more years of pharmaceutical or medical device sales experience; 3 or more years of B2B or equivalent outside sales experience in a regulated, clinical, or customer-engagement setting; or 2 or more years of clinical healthcare experience (such as Nurse Practitioner, Physician Assistant, RN, or similar) with patient-facing, medical education, or therapy-focused responsibilities.
Less than 2 years of pharmaceutical or medical device sales experience may be considered for employees who successfully complete the Otsuka ReadyNow program.
Ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
Commitment to ethical business practices, understanding of regulatory standards, and ability to conduct business in compliance with company policies and guidance.
Ability to assimilate and communicate complex clinical and product information.
Must reside within a commutable distance of 50 miles from the primary city in the sales territory.

Responsibilities

Conduct proactive outreach to HCPs about product access, on-label information, and established patient care guidance.
Engage customers through in-person, virtual, and digital tools; direct them to colleagues such as Customer Service Specialists when appropriate.
Ensure customer requests are addressed and solicit feedback on the quality of engagement.
Facilitate speaker programs to share knowledge and insights.
Organize local provider groups to discuss experiences and outcomes with local and regional leaders.
Elevate opportunities, customer feedback, and local market insights to the Area Business Lead to inform local strategy and business goals.
Collaborate compliantly with the ecosystem team to adjust targeting and call-point plans.
Use insights from customer-facing roles to inform local strategy and business objectives.
Use competitive data and business reports, including sales data and promotional budgets, to track progress and identify opportunities.
Assess territory knowledge and business conditions to set near-term priorities and develop a territory business plan.
Respond compliantly to competitive threats and opportunities.
Educate office staff on payer guidelines and reimbursement procedures to support product access and pull-through.
Use promotional materials and internal support resources appropriately.
Apply market and industry knowledge to address objections and influence prescribing habits during office calls.
Identify professional groups for networking and access to potential key opinion leaders.
Build relationships with key office and practice personnel, focusing conversations on patient health.
Follow through with accounts and provide accurate, useful information in response to customer needs.
Deliver balanced office calls and sales presentations using approved marketing materials and technical references, such as studies and package inserts.
Maintain competent knowledge of the company’s products and competition and communicate information clearly to help HCPs enhance patient outcomes.

Benefits

Comprehensive medical, dental, vision, and prescription drug coverage.
Company-provided basic life insurance and accidental death and dismemberment coverage.
Short-term and long-term disability insurance.
Tuition reimbursement.
Student loan assistance.
401(k) match.
Flexible time off.
Paid holidays.
Paid leave programs.
Other company-provided benefits.