Neuroscience Specialist (Austin S, TX)

Otsuka Pharmaceutical Co., Ltd.•Austin, TX

1d•$107,362 - $166,750

About The Position

Otsuka America Pharmaceutical Inc. is seeking a Neuroscience Specialist to engage healthcare providers (HCPs) using in-person, virtual, and digital tools, providing expertise on products and their approved conditions. The role is designed to enhance customer engagement, thought leadership, and business planning by proactively reaching out to HCPs, facilitating discussions, and sharing insights that inform strategic decisions and local business goals. The Specialist serves as the primary point of contact for HCP customers and provides accurate, balanced, on-label information based on approved content. The Specialist reports directly to the Area Business Lead and coordinates with cross-functional colleagues in Medical, Market Access, and Patient Support under appropriate guidelines. The role involves connecting customers with other colleagues when needed, facilitating speaker programs and local provider discussions, gathering feedback, and collaborating compliantly with the ecosystem team on targeting and call-point plans. The Specialist is expected to use market and industry knowledge, approved promotional materials, and technical references to support HCPs and patient care.

Requirements

At least one of the following experience qualifications: 2 or more years of pharmaceutical or medical-device sales experience; 3 or more years of B2B or equivalent outside sales experience in regulated, clinical, or customer-engagement work; or 2 or more years of clinical healthcare experience (such as Nurse Practitioner, Physician Assistant, RN, or similar) with patient-facing, medical-education, or therapy-focused responsibilities.
Less pharmaceutical or medical-device sales experience may be considered for employees who successfully complete the Otsuka ReadyNow program.
Ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
Commitment to ethical business practices, understanding of regulatory standards, and ability to conduct business in compliance with company policies and guidance.
Ability to assimilate and communicate complex clinical and product information.
Must reside within a commutable distance of 50 miles from the primary city in the sales territory.

Responsibilities

Conduct proactive outreach to HCPs on product access, on-label information, and established patient care guidance.
Engage customers through in-person, virtual, and digital tools, direct them to colleagues such as Customer Service Specialists when appropriate, and solicit feedback on engagement quality.
Facilitate speaker programs to share knowledge and insights.
Organize local provider groups to discuss experiences and outcomes with local and regional leaders.
Elevate opportunities, customer feedback, and local market insights to the Area Business Lead to inform local strategy and business goals.
Collaborate compliantly with the ecosystem team to adjust targeting and call-point plans.
Use insights from customer-facing roles to inform local strategy and business goals.
Use competitive data and business reports, including sales data and promotional budgets, to track progress and identify opportunities.
Assess territory and business conditions to establish near-term priorities for the territory business plan, and respond compliantly to competitive threats and opportunities.
Educate office staff on payer guidelines and reimbursement procedures to support pull-through.
Use promotional materials and internal support-team resources appropriately.
Apply market and industry knowledge to address objections and influence prescribing habits during office calls.
Identify professional groups for networking and access to potential key opinion leaders.
Build relationships with office and practice personnel, focus conversations on patient health, and follow through by providing accurate, useful information.
Deliver effective, balanced office calls and presentations using approved marketing materials and technical references, such as studies and package inserts, and demonstrate product and competitive knowledge.