Sales Specialist - Austin, TX

Military Spouse Corporate Career Network•Austin, TX

1d•Onsite

About The Position

The Sales Specialist is an on-site, customer-facing role responsible for providing a positive experience from first contact through the customer lifecycle. The position supports the community’s financial health by leasing available homes quickly and at the highest net rent to limit vacancy loss. Responsibilities also include marketing the property, preparing lease documents, and screening prospective residents. The role is based at the property in Austin, Texas, and is scheduled Tuesday through Saturday, 9:00 AM to 6:00 PM.

Responsibilities

Uphold Sentral’s standards, best practices, policies, procedures, and customer-service expectations.
Build rapport with residents and guests and help ensure they feel welcomed and supported.
Oversee the community’s daily leasing responsibilities in accordance with company policies and standards.
Coordinate welcoming new residents and guests.
Assist with office management and clerical tasks.
Record and update prospective resident, current resident, and guest information in property management software accurately and promptly.
Complete opening and closing procedures.
Complete lease applications and help verify application information; inform prospective residents of results.
Notify the maintenance team of repair or cleaning needs.
Maintain and store documentation effectively.
Respond to residents’ and guests’ questions and concerns and provide information.
Advertise available homes and conduct property tours.
Provide backup for the Experience team and homeshare efforts, including guest check-ins and check-outs.
Accept rent payments, security deposits, and other applicable fees.
Follow local, city, and federal regulations and comply with Fair Housing requirements and applicable laws, codes, and ordinances.
Assist with market surveys and visits to competitive communities.
Perform other related duties and assignments as needed and assigned.