Neuroscience Specialist ( Springdale, AR)

Otsuka•Springdale, AR

About The Position

Otsuka America Pharmaceutical Inc. is seeking a Neuroscience Specialist to engage healthcare providers (HCPs) through in-person, virtual, and digital channels, sharing expertise on products and their approved conditions. The role focuses on local care delivery and improving the experience of patients, caregivers, and HCPs. The specialist serves as a primary point of contact for HCP customers and addresses complex on-label information using approved content. Reporting to the Area Business Lead, the specialist coordinates with cross-functional colleagues in Medical, Market Access, and Patient Support under applicable guidelines. The position supports customer engagement, thought leadership, and business planning through proactive HCP outreach, insight gathering, speaker programs, and local provider discussions. It also involves collaborating with the ecosystem team to adapt targeting and call plans compliantly, and using customer insights to inform local strategy and business goals. The role requires strong clinical and product communication, sound knowledge of ethical and regulatory expectations, and the ability to build customer relationships and provide accurate, useful information. The specialist must reside within a commutable distance of 50 miles from the primary city in the sales territory. The listed salary range is $107,362 to $166,750, plus incentive opportunity; actual pay may vary based on experience, skills, and internal comparisons.

Requirements

At least one of the following experience pathways: 2 or more years of pharmaceutical or medical device sales experience; less experience may be considered for employees who successfully complete the Otsuka ReadyNow program; 3 or more years of B2B or equivalent outside sales experience in regulated, clinical, or customer engagement work; or 2 or more years of clinical healthcare experience, such as Nurse Practitioner, Physician Assistant, RN, or similar, with patient-facing, medical education, or therapy-focused responsibilities.
Ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
Commitment to ethical business practices, understanding of regulatory standards, and ability to conduct business in compliance with company policies and guidance.
Ability to assimilate and communicate complex clinical and product information.
Must reside within a commutable distance of 50 miles from the primary city in the sales territory.

Responsibilities

Conduct proactive outreach to HCPs on product access, on-label information, and established patient care guidance.
Engage customers in person and through virtual or digital tools, direct customers to colleagues such as Customer Service Specialists when needed, and solicit feedback on engagement quality.
Facilitate speaker programs to share knowledge and insights.
Organize local provider groups to discuss experiences and outcomes with local or regional leaders.
Elevate opportunities, feedback, and local market insights to the Area Business Lead to inform local strategy and business goals.
Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
Use insights collected from customer-facing roles to inform local strategy and business goals.
Use competitive data and business reports, including sales data and promotional budgets, to track progress and identify opportunities.
Assess territory knowledge and business conditions to set near-term territory business-plan priorities; respond compliantly to competitive threats and opportunities.
Educate office staff on payer guidelines and reimbursement procedures to support pull-through.
Use promotional materials and internal support-team resources appropriately.
Apply market and industry knowledge to address objections and influence prescribing habits during office calls.
Identify professional groups for networking and access to potential key opinion leaders.
Build relationships with office and practice personnel, focus conversations on patient health, and follow through by providing account value and accurate information.
Deliver balanced office calls and sales presentations using approved marketing materials and technical references, such as studies and package inserts, and demonstrate product and competitive knowledge.