Networking and IoT Engineering Specialist | Networking Solutions

Teltonika • Irving, TX

1d • Hybrid

About The Position

Teltonika is seeking a Networking and IoT Engineering Specialist to join its team in Irving, Texas. The specialist will work with internal teams and clients to provide technical expertise, resolve complex networking challenges, and help integrate Teltonika Networks products into customer solutions. The role offers the opportunity to develop technical expertise and grow within a fast-expanding global IoT organization.

Teltonika’s networking solutions business unit develops and manufactures industrial and enterprise connectivity equipment, including routers, switches, gateways, and modems. Its devices serve complex Industry 4.0, Smart City, and Green Energy applications.

The role includes advising employees and clients on technical issues, supporting product integration, troubleshooting customer configurations and firmware or software issues, preparing technical documentation, and delivering product training. The specialist will also coordinate complex challenges between customers and Teltonika Networks R&D and Headquarters, and work hands-on with Linux-based operating systems, industrial protocols, networking services and protocols, and occasional third-party peripherals.

The position is based out of the Irving, Texas office and follows a hybrid work model. The company offers onboarding and training, ongoing feedback and development support, career growth opportunities, paid vacation and sick time, and a collaborative, multicultural work environment.

Requirements

• Technical or engineering education or background.
• Strong communication skills and the ability to explain technical topics clearly.
• Working knowledge of software and operating system principles.
• Knowledge of basic internet technologies, such as WWW and FTP.
• Understanding of telecommunication systems and technologies.
• Ability to prepare clear and structured technical documentation.
• Good knowledge of Wi-Fi technologies (802.11 a/b/g/n/ac).
• Experience configuring VLANs and QoS.
• Experience configuring VPN solutions such as IPSec, L2TP, OpenVPN, DMVPN, and SSTP, and a solid understanding of their principles and differences.
• At least 12 months of experience working with routers, including knowledge of 2G, 3G, and 4G networks, network authentication methods, and data session establishment.
• Experience working with embedded, Linux-based OpenWRT operating systems.
• Strong troubleshooting and problem-solving skills.
• Knowledge of and ability to use AT commands.
• Ability to write simple bash/ash scripts.
• Knowledge of firewall principles and experience configuring firewalls using IPTABLES.

Nice To Haves

• Experience working with industrial routers.

Responsibilities

• Consult employees and clients on device- and solution-related technical issues.
• Guide customers on integrating Teltonika Networks products into their solutions through written communication and online meetings.
• Resolve technical issues and proactively identify ways to reduce recurring problems.
• Prepare technical documentation and technical tasks for internal and external use.
• Conduct training sessions for employees and clients on Teltonika products and solutions.
• Independently resolve technical issues related to customer configuration, firmware, software, and other sources.
• Prepare documentation for internal and external platforms, including Teltonika Wiki.
• Act as a liaison between customers and Teltonika Networks R&D and Headquarters for complex technical challenges.
• Work hands-on with Linux-based operating systems, industrial protocols, networking services and protocols, and occasional third-party peripherals.

Benefits

• Three weeks of paid vacation.
• Six sick days plus an extra day off on your birthday.
• Structured onboarding and training on internal systems, sales processes, and product-related topics.
• Continuous feedback and development support.
• Long-term career growth opportunities, including increased seniority or progression into Team Lead roles.
• Internal knowledge-sharing sessions.
• Team-building activities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed