Presales Solutions Engineer - OT/IoT Security
About The Position
The Presales Solutions Engineer – OT/IoT Security is a customer-facing security expert who takes a consultative approach to security projects and understands how security technology enables business. The role also develops and delivers new security services offerings to address customer requests and opportunities. This is a remote position. The employee is required to reside in the TOLA region of the United States, as required for business needs and as determined by SHI management. The role collaborates with contacts throughout client organizations, including CIOs, CSOs, CISOs, security engineers, and procurement teams, to strengthen customer relationships and understand business goals. The engineer develops knowledge of SHI’s services across solution practice areas, educates sales teams on cybersecurity solution selling and technologies, keeps current with technology and market trends, and builds skills through self-study and independent work in lab facilities. The role also develops sales collateral and lab use cases to support cybersecurity sales engagements. The position requires deep OT/IoT security knowledge, including protocol awareness, traffic analysis, asset visibility, and segmentation strategies; strong presentation, communication, documentation, organizational, and relationship-building skills; and expert technical knowledge of security solutions. A completed bachelor’s degree or relevant work experience is required, along with at least five years of technical cybersecurity experience and three years of security presales consulting experience. Travel to SHI, partner, and customer events is required.
Requirements
- Deep security knowledge in the OT/IoT space, including protocol awareness, traffic analysis, asset visibility, and segmentation strategies.
- Familiarity with OT/IoT industrial protocols such as Modbus, BACnet, and SCADA.
- Excellent presentation skills, including the ability to run demonstrations on cloud security products.
- Outstanding written and verbal communication skills.
- Attention to detail, organization, and follow-up skills.
- Initiative to research and resolve problems with a positive attitude.
- Exceptional relationship-building skills.
- Strong documentation skills, including creating system/network diagrams and presentations.
- General understanding of security frameworks such as NIST, HITRUST, and CIS.
- Expert technical knowledge of security solutions and a strong interest in technology.
- Completed bachelor’s degree or relevant work experience.
- At least 5 years of experience in a technical cybersecurity role.
- At least 3 years of experience in security presales consulting.
- Ability to travel to SHI, partner, and customer events.
Nice To Haves
- CISSP, relevant GIAC certification, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security, or relevant professional certifications in cybersecurity OEMs. If not already held, a certification may be required within one year at SHI.
Responsibilities
- Collaborate with contacts across client organizations, including CIOs, CSOs, CISOs, security engineers, and procurement, to strengthen customer relationships and understand goals and objectives.
- Understand SHI’s services offerings across all solution practice areas through company training and self-study.
- Educate sales teams on cybersecurity solution selling and key technologies through individual, team, and company training.
- Stay current on technology, trends, and market behavior by studying industry and market developments.
- Build job-related knowledge and skills through self-study and independent work in lab facilities.
- Develop collateral to support cybersecurity sales engagements.
- Develop use cases in the SHI lab to support sales engagements.
- Design and deliver presentations and product demonstrations suited to the audience and context.
- Travel to SHI, partner, and customer events.
Benefits
- Medical benefits
- Vision insurance
- Dental insurance
- 401(k)
- Flexible spending benefits
- Health, wellness, and financial benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
