Network Technician

DXC Technology

1d•Hybrid

About The Position

Leads and coordinates the maintenance of complex data, LAN and wireless network hardware and systems; investigates and resolves complex network and hardware matters of significance; researches, analyzes, isolates and resolves errors; assesses and evaluates current and future systems. Provides technical support and guidance on network design issues. Provides problem resolution of complex problems to less experienced personnel. Designs appropriate testing routines or scripts; may conduct more complex testing to meet specified requirements. Designs, implements and maintains more complex LAN and WAN systems in accordance with specified requirements. Analyzes network documentation and assists in communicating to management regarding the current operational status of networks. Provides consultation, support and guidance to organizations and clients. May develop and conduct training as needed or appropriate. Participates in discussions regarding project decisions and project direction at the executive level. Manages client expectations and balances the needs of organization and client to ensure satisfaction for all relevant parties. Participates in proposal efforts and sales calls to ensure product meets client specifications. Prepares proposal documentation and information to meet customer requirements. Provides leadership and work guidance to less experienced personnel.

Requirements

Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in engineering, computer science, management information systems, or related field preferred
Five + years of experience with Cisco switch and wireless equipment
Experience working with network systems, networking principles and data
Experience working with proprietary software and hardware
Good network performance modeling or benchmarking skills
Skilled in time, priority and task management
Interpersonal skills to interact with customers and team members
Good communication skills to interact with team members and support personnel
Good leadership skills to guide and mentor the work of less experienced personnel
Ability to anticipate problems, resolve ambiguity and take decisive action
Ability to work independently and as part of a team
Good ability to analyze and solve complex problems using analytical and creative problem-solving skills for design, creation and testing of networks
Ability to convey a strong presence, professional image, and deal confidently with complex technical problems
Willingness to travel

Responsibilities

Leads and coordinates the maintenance of complex data, LAN and wireless network hardware and systems
Investigates and resolves complex network and hardware matters of significance
Researches, analyzes, isolates and resolves errors
Assesses and evaluates current and future systems
Provides technical support and guidance on network design issues
Provides problem resolution of complex problems to less experienced personnel
Designs appropriate testing routines or scripts
Conducts more complex testing to meet specified requirements
Designs, implements and maintains more complex LAN and WAN systems in accordance with specified requirements
Analyzes network documentation and assists in communicating to management regarding the current operational status of networks
Provides consultation, support and guidance to organizations and clients
Develops and conducts training as needed or appropriate
Participates in discussions regarding project decisions and project direction at the executive level
Manages client expectations and balances the needs of organization and client to ensure satisfaction for all relevant parties
Participates in proposal efforts and sales calls to ensure product meets client specifications
Prepares proposal documentation and information to meet customer requirements
Provides leadership and work guidance to less experienced personnel