Network Technician 2

Armstrong Group • Butler, PA

8d

About The Position

We are seeking an experienced and analytical Network Technician 2 to join the operations team. The role implements, assembles, and activates full CMTS systems and multi-vendor GPON platforms. It uses advanced debugging tools to diagnose complex issues, works directly with vendor engineers and TAC leaders to resolve performance bottlenecks, and develops tools to improve network architecture and design.

The position supports planned network designs, system upgrades, maintenance, and ongoing availability. It includes a flexible schedule with a rotating weekly on-call schedule for after-hours high-level support and light travel.

Requirements

• At least 5 years of operational and/or similar technical industry experience.
• Associate's degree and/or equivalent technical education.
• Proficiency in DWDM transport, CMTS, GPON platforms, MPLS, and routing.
• Solid application of IP and RF networking principles, including DOCSIS, OFDM, OFDMA, and Mid/High Split concepts.
• Strong analytical ability and proven capability to troubleshoot technical issues swiftly.
• Strong verbal and written communication skills.
• Self-motivated, with the ability to work independently and collaboratively.
• Highly organized with strong attention to detail.

Nice To Haves

• NCTI: Understanding Reverse Networks.
• SCTE: DOCSIS Fundamentals.
• GPON Fundamentals on-the-job or vendor training.
• CCNA on-the-job or vendor training.

Responsibilities

• Implement, assemble, and activate full CMTS systems and Adtran multi-vendor GPON systems.
• Execute planned designs, system upgrades, and maintenance work.
• Use advanced debug and access tools to diagnose complex issues and resolve performance bottlenecks and software bugs.
• Collaborate with vendor engineers and TAC leaders to accelerate escalations.
• Clearly communicate complex technical problems to management, internal departments, and commercial customers.
• Develop analysis methods and tools to determine network augments and improve design architecture.
• Maintain network availability, including participating in a rotating weekly on-call schedule for after-hours high-level support.
• Travel lightly as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree