Network Technician 2

Armstrong Group • Butler, PA

7d

About The Position

The Network Technician 2 joins the operations team to implement, assemble, and activate full CMTS systems and multi-vendor GPON platforms. The role uses advanced debugging and access tools to diagnose complex network issues, resolve performance bottlenecks and software bugs, and work with vendor engineers and TAC leaders on escalations. The technician also develops analysis methods and tools to guide network augments and architecture improvements.

The position supports network availability through a flexible schedule that includes a rotating weekly on-call schedule for after-hours high-level support. Light travel is required.

Requirements

• At least 5 years of operational and/or similar technical industry experience.
• Associate's degree and/or equivalent technical education.
• Proficiency in DWDM transport, CMTS, GPON platforms, MPLS, and routing.
• Solid application of IP and RF networking principles, including DOCSIS, OFDM, OFDMA, and Mid/High Split concepts.
• Strong analytical ability and demonstrated capability to troubleshoot technical issues swiftly.
• Strong verbal and written communication skills.
• Self-motivated, with the ability to work independently and collaboratively.
• Highly organized, with strong attention to detail.

Nice To Haves

• NCTI: Understanding Reverse Networks.
• SCTE: DOCSIS Fundamentals.
• GPON Fundamentals on-the-job or vendor training.
• CCNA training.

Responsibilities

• Implement, assemble, and activate full CMTS systems and Adtran multi-vendor GPON systems.
• Execute planned network designs, system upgrades, and maintenance work.
• Use advanced debugging and access tools to diagnose complex issues and resolve performance bottlenecks and software bugs.
• Collaborate with vendor engineers and TAC leaders to accelerate escalations.
• Clearly communicate complex technical problems to management, internal departments, and commercial customers.
• Develop analysis methods and tools to determine network augments and improve design architecture.
• Maintain network availability, including participation in a rotating weekly on-call schedule for after-hours high-level support.
• Travel lightly as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree