Network & System Support Engineer

Luck Companies•Manakin Sabot, VA
•$102,960 - $154,440•Onsite

About The Position

Luck Stone’s IT team is hiring a Network & Systems Support Engineer to keep infrastructure secure, efficient, and reliable. The role spans networking, Microsoft systems, virtualization, and hands-on HMI support across the plant IT environment. The engineer will implement solutions, troubleshoot issues, and help ensure technology meets the needs of a growing operation. The position is onsite at Luck Stone’s corporate office in Manakin-Sabot, Monday through Friday. Standard office hours are 8:00 AM to 5:00 PM, with some flexibility.

Requirements

  • At least 5 years of related experience, or an equivalent combination of education and experience.
  • In-depth knowledge of Microsoft applications, Cisco systems, networking, and infrastructure.
  • Strong working knowledge of LAN/WAN infrastructure.
  • HMI development experience, including Visual Basic scripting.
  • Strong IT security background.
  • Ability to build and maintain relationships with internal stakeholders, outside contractors, and vendors.
  • Strong communication skills at all levels of the organization, including the ability to surface technology needs and opportunities.
  • Responsive self-starter with a service-excellence mindset, strong business acumen, and commitment to the success of the people and organization.

Nice To Haves

  • Bachelor’s degree or equivalent experience preferred.
  • Familiarity with Rockwell Factory Talk View or Wonderware InTouch by AVEVA.

Responsibilities

  • Implement, maintain, and administer computer networks, systems software, hardware, and configurations.
  • Configure and test networking software and protect data, software, and hardware through proactive network security planning and implementation.
  • Monitor network performance and make adjustments to keep systems operating effectively.
  • Maintain and administer Microsoft Windows Server and Active Directory services infrastructure.
  • Maintain and administer the virtualization environment and support Microsoft infrastructure implementation and maintenance.
  • Develop and maintain Human Machine Interface (HMI) platforms and data collection systems used by operations to control and automate crushed stone equipment.
  • Work with the controls engineering group to implement new graphical control schemes for HMI computers.
  • Provide day-to-day support and troubleshooting for plant IT services by diagnosing, validating, and resolving issues.
  • Support all aspects of Electrical Engineering and Electrical Technician laptops.
  • Identify areas for improvement and assist in creating and implementing solutions.
  • Assist with planning IT services strategies that support the application portfolio and business requirements.

Benefits

  • Medical, dental, vision, life insurance, and long-term disability.
  • Paid time off, including personal time, vacation, holidays, and 5 well-being days.
  • Matching 401(k) and retirement pension.
  • Benefits start on Day 1 of employment.
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