Network / System Engineer

MSPRichmond, VA
Hybrid

About The Position

Genesis10 is seeking a Network Systems Engineer for a 12+ month contract position with a Global Financial Institution. This hybrid role will be based in Charlotte, NC, Pennington, NJ, or Richmond, VA. The engineer will serve as a trusted platform owner, responsible for the availability, scalability, and reliability of Splunk. They will collaborate closely with Information Security, SOC, architecture, engineering, and operations teams. The role involves end-to-end production support for a highly distributed Splunk Enterprise and Splunk Cloud environment.

Requirements

  • 5+ years of hands-on experience administering large-scale Splunk Enterprise or Splunk Cloud environments
  • Strong expertise in Indexer clustering and search head clustering, Universal and heavy forwarder architectures, SmartStore / S3-compatible object storage, and SPL, search optimization, summary indexing, data model acceleration
  • Deep experience with security log ingestion and SIEM use cases
  • Proven ability to lead production incidents, perform RCA, and drive preventive solutions
  • Strong Linux administration skills and experience managing Splunk configuration and apps
  • Experience working in 24x7 production environments with high availability expectations
  • Excellent written and verbal communication skills, with the ability to engage senior technical and business stakeholders

Nice To Haves

  • A production owner's mindset and deep technical credibility in Splunk and data pipelines
  • Ability to operate calmly and decisively during high-severity security and platform incidents
  • Strong partnership with Information Security, where Splunk availability and data quality are mission-critical to protecting the institution
  • Splunk certifications such as Enterprise Admin or Enterprise Architect
  • Experience with Splunk Enterprise Security (ES) and SOAR (Phantom or equivalent)
  • Exposure to cloud logging and security architectures (AWS, Azure, GCP)
  • Knowledge of Red Hat Enterprise Linux and Windows Server administration
  • Experience with monitoring, APM, and event management tools
  • Strong understanding of security, network, system, and database operations
  • Ability to balance multiple priorities in a fast-paced, enterprise production environment

Responsibilities

  • Own end-to-end production support for a highly distributed Splunk Enterprise and Splunk Cloud environment, including search head clusters, indexer clusters, deployers, deployment servers, and forwarders
  • Ensure high availability, performance, and resiliency of the Splunk platform supporting security and operational use cases
  • Lead incident response, troubleshooting, root cause analysis (RCA), and service restoration for Splunk and Cribl platforms
  • Proactively identify risks, capacity constraints, and performance bottlenecks; implement preventive and tuning measures
  • Serve as a key technical enabler for Information Security and SOC teams, ensuring timely, accurate, and reliable ingestion of security logs
  • Onboard and normalize new data sources, supporting CIM compliance, field normalization, and SIEM best practices
  • Tune ingestion pipelines using props.conf and transforms.conf, index-time and search-time optimizations
  • Build and support dashboards, searches, and alerts that enable threat detection, investigations, and reporting
  • Administer and support the Cribl environment for data routing, filtering, enrichment, and cost optimization
  • Ensure data integrity, reliability, and performance across Splunk ingestion pipelines
  • Collaborate with architecture teams on data flow strategies and onboarding standards
  • Develop and maintain runbooks, SOPs, installation guides, and operational documentation
  • Adhere to change management, incident management, and SLA commitments using ITSM tools

Benefits

  • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
  • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
  • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
  • Behavioral Health Platform
  • Medical, Dental, Vision
  • Health Savings Account
  • Voluntary Hospital Indemnity (Critical Illness & Accident)
  • Voluntary Term Life Insurance
  • 401K
  • Sick Pay (for applicable states/municipalities)
  • Commuter Benefits (Dallas, NYC, SF, and Illinois)
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