Network / System Engineer

MSP•Richmond, VA

10d•Onsite

About The Position

Genesis10 is currently seeking a NonStop Technical Support Engineer for a contract position with a Global Financial Institution located in Richmond, VA. This is a 12+ month contract opportunity. This is an operational and engineering support role working on messaging middleware, playing a key role between Production and Development teams. The ideal candidate will define, automate, and maintain support processes while contributing to the design of resilient messaging architectures for low latency and high throughput use cases.

Requirements

Computer Science degree or equivalent
2-4 years of experience working in a UNIX/Linux production environment
Minimum 4 years of experience programming in Perl, Python, Bash or any C derivative (C++, Java)
2-4 years of experience in data structures databases (SQL, NoSQL)
Strong knowledge of protocols such as TCP/IP, SSL/TLS, SSH, SFTP, etc.
Experience with and participation in on-call support for the production environment
Experience with troubleshooting production applications
Experience using Git, Bitbucket, Jira, and Wiki
HSM support experience (Utimaco and Futurex)
Excellent communication skills (both written and oral)

Nice To Haves

NonStop Technical Support experience (OS, Coldloads, Safeguard, TAL, FUP, PUP, SCF, Backups, Expand)
Experience with Xypro: XAM, XAC, Compliance Pro
Automation with Ansible
Basic knowledge of Middleware (AMPS, MQ, Kafka)
Experience supporting multiple authentication methods (i.e. Kerberos, SiteMinder)
Excellent documentation skills in MS Office, MS Visio and MS Project

Responsibilities

Define, automate, and maintain support processes for data validation, entitlements integration, and upgrades
Optimize existing solutions and architectures
Contribute to the design of resilient messaging architectures
Diagnose issues and problems that arise in large multi-datacenter, multi-tiered application environments
Provide subject matter expertise and consulting services on a range of technologies
Develop software solutions to address manual and repeatable work or inefficient processes
Coordinate with application and infrastructure teams during releases and implement tasks
Assist with tracking and managing vendor support tickets, and work with a team to triage and resolve urgent production issues
Support an inclusive and healthy working environment

Benefits

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF, and Illinois)