Network Specialist I/II

State of Alaska•Juneau, AK

About The Position

The Legislative Affairs Agency (LAA) Information Technology Networking Team is a cross-trained team of four, with two junior and two senior positions. This Network Specialist position may flex up to a senior position. The role administers the local area network (LAN) for the Legislative Affairs Agency and Alaska State Legislature. The employee will learn to engineer, build, deploy, and monitor LAN performance, supporting routers, servers, and network-attached devices from hardware through software. The position also provides tier 2 support services for the LAA Help Desk. The employee will build and support network servers using current technologies and best-practice standards in an environment with Windows and Linux servers. They will take primary or secondary responsibility for a range of services and cross-train on systems such as Exchange, cloud services, Hyper-V clusters, enterprise wireless, firewalls, switches, remote access, and Microsoft Office productivity services. The position also analyzes business needs, researches technologies, recommends solutions to the Internet Technology Subcommittee, monitors network performance, reviews security logs, troubleshoots complex Help Desk issues, and implements security practices across physical, logical, production, and test environments. Travel to remote legislative locations across Alaska is required to upgrade network infrastructure. The Legislative Affairs Agency provides nonpartisan services and products to the Alaska Legislature and Alaskans. Its staff work collaboratively to support the legislative process and are expected to maintain political neutrality.

Requirements

Two years of professional experience in an IT-related field, such as networking; IT analysis and troubleshooting; system maintenance; computer hardware or software installation and maintenance; network utilities and services; or database management.
A bachelor's degree in Information Technology, Computer Engineering, Computer Science, or a closely related field may substitute for one year of non-specific professional experience.
Positions in the Legislative Affairs Agency are required to be politically neutral.

Responsibilities

Administer the local area network for the Legislative Affairs Agency and Alaska State Legislature.
Learn to engineer, build, deploy, and monitor LAN performance, including support for routers, servers, and network-attached devices.
Design and build network servers using current technologies and best-practice standards.
Take primary or secondary responsibility for, and cross-train on, services including Exchange, cloud services, Hyper-V clusters, enterprise wireless, firewalls, switches, remote access, and Microsoft Office productivity services.
Analyze business needs, research IT advancements, and provide recommendations to the Internet Technology Subcommittee.
Monitor and review network performance and resolve detected issues.
Review security logs to fine-tune and correct the network.
Troubleshoot complex LAA Help Desk calls and tickets and provide in-person customer service where appropriate.
Research, review, and implement industry best security practices across physical, logical, production, and test network environments.
Travel to remote legislative locations across Alaska to upgrade network infrastructure.

Benefits

Medical, dental, and vision coverage choices.
Health flexible spending account and access to Teladoc, Hinge Health, and Surgery Plus.
Supplemental life insurance, accidental death and dismemberment coverage, critical illness coverage, and short- and long-term disability coverage.
Access to a fee-based 24/7 Wellness Center for $50 annually.
Free, confidential Employee Assistance Program services.
Public Employee Retirement System (PERS) benefits, with defined benefit or defined contribution options based on original State of Alaska hire date.
Deferred Compensation plan with before- or after-tax payroll options.
Supplemental Benefits System Annuity in lieu of Social Security.
Workers Compensation Insurance.
Voluntary Savings Plan for defined benefit participants.
Tuition and book reimbursement for one undergraduate college-level course per calendar year, subject to receiving at least a C grade.
Potential for flexible work schedules during interim when the Legislature is not in session.
Ability to accrue up to 150 hours of compensatory time for hours worked over the standard work week.
Paid leave starting at 6 hours and 4 minutes per pay period, or 21 days per year, with accrual adjusted for qualifying prior State of Alaska service.
12 paid State holidays each year.
Onsite daycare, with priority given to legislative employees' children.
An assigned parking space may be available upon request.