Network Operations Specialist (Network Engineer II) (Government)

AT&T • Chantilly, VA

22h • Onsite

About The Position

AT&T Global Public Sector is hiring a Network Operations Specialist (Network Engineer II) to support a government customer’s computer data communications systems. The role provides event management and advanced incident troubleshooting, along with support for network design specifications, testing, inspections, upgrades, and hardware and software solution analysis through network modeling.

This is a full-time onsite position performed five days per week at a designated government customer worksite in Springfield, Virginia. No relocation is offered. The role supports AT&T’s National Security Team and the intelligence community, providing, operating, and assuring critical voice, video, and collaboration services.

Requirements

• 10 years of experience, which may be a combination of work history and education: doctorate plus 3 years, master’s degree plus 4 years, bachelor’s degree plus 6 years, associate degree plus 8 years, or high school diploma plus 10 years.
• Must comply with DoD 8140 Information Assurance Technical (IAT) Level 2.
• Knowledge of Cisco IOS, Juniper JUNOS, Brocade, and Foundry OS.
• Strong familiarity with Layer 3 protocols including OSPF, BGP, EIGRP, VRRP, HSRP, MPLS, LSP, VRF, and GRE.
• Familiarity with Microsoft Visio and ServiceNow.
• Familiarity with HP/MicroFocus network tools such as NNM, NA, and OBM.
• Previous experience with Riverbed network tools, including NetProfiler and AppResponse.
• Active TS/SCI clearance with polygraph.

Responsibilities

• Support the installation and maintenance of client LAN/WAN devices.
• Respond to and resolve escalated incident tickets, including troubleshooting tickets escalated from the Network Operations Center.
• Support Tier III network engineers with incident management and projects, including site surveys and coordination and installation of new equipment.
• Coordinate network operations, maintenance, repairs, and upgrades.
• Perform configuration management, update topology drawings, maintain accurate asset records, and conduct inventory.
• Configure and troubleshoot Layer 2 switching, including VLANs.
• Participate in evaluating new network technologies and recommend how to integrate them into the existing network to the network architecture team.
• Ensure plans for hardware and communications are adequate.
• Develop and implement methodologies for analysis, testing, and support of LAN and WAN networks.
• Use network tools to analyze and isolate customer-impacting network events.
• Ensure operational network equipment complies with current software recommendations and configuration baselines.
• Draft and review process documentation used by network operations personnel.
• Communicate and troubleshoot with vendors and other service providers to resolve incidents efficiently.
• Diagnose hardware and software problems and coordinate replacement of defective components.
• Support operations and maintenance activities and administer networks, including hardware, systems software, applications software, and network device configurations.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
• Paid parental leave
• Paid caregiver leave
• Additional sick leave may be available, subject to applicable terms
• Adoption reimbursement
• Short- and long-term disability benefits
• Life and accidental death insurance
• Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage
• Employee Assistance Programs
• Employee wellness programs
• Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T wireline phone

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed