Network Operations Specialist (Network Engineer II) (Government)

AT&T • Springfield, VA

3d • $89,200 - $194,000 • Onsite

About The Position

AT&T Global Public Sector is hiring a Network Operations Specialist to support a government customer’s computer data communications systems. The role provides event management and advanced incident troubleshooting, as well as support for network design specifications, testing and inspections, upgrades, and analysis of hardware and software solutions through network modeling.

This is a full-time, onsite position performed five days per week at a designated government customer worksite in Springfield, Virginia. No relocation is offered. The position supports the customer’s LAN/WAN and network operations, including installation, maintenance, incident resolution, configuration management, equipment compliance, documentation, and coordination with vendors and service providers. The role also assists Tier III network engineers with incident management and projects, and contributes to evaluating and integrating new network technologies.

The required clearance is TS/SCI with polygraph. The stated salary range is $89,200–$194,000 per year; individual starting salary may depend on geography, experience, expertise, and education or training. The position is regular, with 40 weekly hours.

Requirements

• 10 years of experience, which may be a combination of work history and education: doctorate plus 3 years, master’s degree plus 4 years, bachelor’s degree plus 6 years, associate degree plus 8 years, or high school diploma plus 10 years.
• Must comply with DoD 8140 Information Assurance Technical (IAT) Level 2.
• Knowledge of Cisco IOS, Juniper JUNOS, Brocade, and Foundry OS.
• Strong familiarity with Layer 3 protocols, including OSPF, BGP, EIGRP, VRRP, HSRP, MPLS, LSP, VRF, and GRE.
• Familiarity with Microsoft Visio and ServiceNow.
• Familiarity with HP/MicroFocus network tools, such as Network Node Manager (NNM), Network Automation (NA), and Operations Bridge Manager (OBM).
• Previous experience with Riverbed network tools, including NetProfiler and AppResponse.
• Required clearance: TS/SCI with polygraph.

Responsibilities

• Support installation and maintenance of client LAN/WAN devices and resolve escalated incident tickets.
• Support Tier III network engineers with incident management and projects, including site surveys and coordination and installation of new equipment.
• Troubleshoot incident tickets escalated from the Network Operations Center (NOC).
• Coordinate network operations, maintenance, repairs, and upgrades.
• Perform configuration management, including updating topology drawings, maintaining accurate asset records, and conducting inventory.
• Configure and troubleshoot Layer 2 switching, including VLANs.
• Participate in evaluating new network technologies and recommend integration approaches to the network architecture team.
• Ensure hardware and communications plans are adequate; develop and implement methodologies for analysis, testing, and support of LAN and WAN networks.
• Use network tools to analyze and isolate customer-impacting network events.
• Ensure operational network equipment complies with current software recommendations and configuration baselines.
• Draft and review process documentation for network operations personnel.
• Communicate and troubleshoot with vendors and other service providers to resolve incidents efficiently.
• Diagnose hardware and software problems and coordinate replacement of defective components.
• Support network operations and maintenance, including administration of hardware, system software, application software, and network-device configurations.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays, including at least 23 vacation days per year and 9 company-designated holidays, prorated when working less than 40 hours per week
• Paid parental leave
• Paid caregiver leave
• Additional sick leave may be available beyond what state and local law require
• Adoption reimbursement
• Short- and long-term disability benefits
• Life and accidental death insurance
• Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal coverage
• Employee Assistance Programs (EAP)
• Employee wellness programs
• Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T wireline phone

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed