Enterprise Technology - Network Security Operations Analyst

NBH Bank•Kansas City, MO

1d•Hybrid

About The Position

The Network Security Operations Analyst is an operational role focused on real-time analysis of security events and incidents, with responsibility for continuously monitoring cloud operations and security. The role calls for an analytical, technically oriented person with strong problem-solving skills, disciplined follow-through, and careful decision-making to help avoid unpredictable risk. The analyst is expected to produce timely, accurate, high-quality work; pursue innovation and efficiency; proactively remediate problem areas; document processes; educate users; and build respectful relationships with clients and colleagues. The position is hybrid and based at 5800 E Bannister Rd; only local candidates will be considered. Training and coaching are provided during onboarding and on the job, with opportunities for advancement as performance is demonstrated.

Requirements

Understanding of cloud and on-premises network infrastructure and systems.
Strong analytical and troubleshooting skills.
Ability to collaborate and work in a team environment.
General understanding of TCP/IP three-way handshakes, network protocols, and network routing.
Strong communication skills.
Ability to maintain timely incident or event tracking through an internal ticketing system.

Nice To Haves

Experience with Windows and Linux platforms.
Experience with application and network performance monitoring.
Experience with Microsoft Azure and AWS cloud infrastructure.
Ability to make sound, timely decisions, consistently deliver on commitments, and take responsibility for results.
Ability to think creatively and meet challenges resourcefully.
Experience with Azure Sentinel and/or LogRhythm SIEM.
Experience with database technologies including MySQL, MSSQL, PostgreSQL, and Redis.
Experience with firewalls, IPS, and/or load balancers.
Understanding of or experience with Azure Kubernetes (AKS).
Initiative to research and resolve problems before asking a manager for assistance, and ability to adjust priorities quickly.
Familiarity with change management processes, controls, and documentation.
Self-motivated, proactive, service-oriented team player with good interpersonal skills.
Ability to communicate technical issues to a variety of audiences.
Ability to function as part of an administrative support team.
Hands-on software administrative experience.
Well-developed organizational skills and ability to use time efficiently.
Proficiency in MS Office applications including Outlook, Word, Excel, PowerPoint, OneNote, Visio, and Access.
Exceptional verbal, written, and interpersonal communication skills, including the ability to carry out instructions, instruct and train personnel, write procedures and correspondence, and communicate clearly with clients and associates.
Absolute discretion when handling confidential matters.
Strong typing skills to meet the production needs of the position.

Responsibilities

Monitor and analyze cybersecurity events using Security Information and Event Management (SIEM) tools.
Monitor and triage infrastructure environment health and performance alarms.
Triage security events and incidents according to Standard Operating Procedures.
Track incident remediation status from start to finish.
Escalate events and incidents to next-level support when appropriate.
Provide incident documentation to management.
Continuously monitor cloud operations and security.
Proactively remediate problem areas, pursue innovation and efficiencies, write documentation, and educate users on functionality.
Follow policies and procedures and complete administrative tasks correctly and on time.
Support the Bank’s goals and values and perform other duties as assigned.
Participate in coordination of disaster recovery planning and preparation.
Build rapport with clients and fellow associates and treat others with respect and consideration.