Network Operations Monitoring Specialist

AECOM • Atlanta, GA

1d • $27 • Onsite

About The Position

AECOM is seeking a specialist to provide after-hours monitoring and emergency response for Georgia Department of Transportation Intelligent Transportation System (ITS) devices and systems. The role supports the operational integrity of Georgia’s ITS infrastructure during non-business hours and requires adherence to established procedures, timely communication, and accurate recordkeeping. The position is governed by a subcontract agreement between AECOM and Lumin8 Technology Services, LLC, and work must be authorized by a Notice to Proceed.

Requirements

• High school education and 2 years of relevant experience, or demonstrated equivalency of experience and/or education.
• Pass a State and Federal criminal history/security background check.
• Pass a pre-employment drug screen.
• Be physically able, with or without an accommodation, to work in an office environment, including frequent keyboard and mouse operations and prolonged standing or sitting; occasional standing or walking; and rare stair climbing.
• The position may include wearing a dispatch headset, viewing CCTV camera displays, and listening to law enforcement radio broadcasts.

Nice To Haves

• Knowledge of network mapping, failures, and reporting.

Responsibilities

• Monitor GDOT ITS devices and systems after hours using the Calem platform.
• Respond to incidents and emergencies according to established procedures.
• Deliver timely notifications to LTS contacts for all emergencies.
• Maintain accurate records and logs of monitoring activities.
• Provide reports and documentation as requested by the LTS Project Manager.

Benefits

• Medical, dental, vision, life, AD&D, and disability benefits
• Paid time off and leaves of absence
• Voluntary benefits and perks
• Flexible work options
• Well-being resources
• Employee assistance program
• Business travel insurance
• Service recognition awards
• Retirement savings plan
• Employee stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED