Network Operations Center Engineer

Northrop Grumman•Clearfield, UT
•$72,100 - $108,100•Onsite

About The Position

Northrop Grumman Defense Systems is seeking a Network Operations Center Engineer to support the ICBM Sustainment Team. The position is expected to be based in Ogden, Utah, and supports secure and reliable network operations from a 24/7 Network Operations Center. The role has a primarily set schedule, but requires willingness to support alternate shifts, weekends, holidays, and on-call coverage as needed. Travel is 10% of the time. Relocation assistance may be available. The engineer supports remote users and field personnel, administers Windows and Linux servers and endpoints, manages Cisco networking equipment, and uses SolarWinds and other network management software. The role includes maintaining secure and up-to-date NOC hardware and software, managing accounts and access controls, improving system performance and reliability, tracking work in a ticketing system, and collaborating with network, software, cyber, and cybersecurity personnel. The engineer also supports RMF activities and prepares security documentation, while working under minimal direction to develop solutions independently.

Requirements

  • Two years of relevant experience with a bachelor's degree, zero years of experience with a master's degree, or an additional four years of experience in lieu of a degree.
  • Must possess or be able to obtain a DoD 8140 IAT Level II certification or higher within six months of starting; examples include Security+, CySA+, CCNA-Security, or CND.
  • Must possess or be able to obtain technical certifications, such as Network+, CCNA, Server+, or CySA+, within six months of starting.
  • Must be a U.S. citizen and able to obtain and maintain a DoD Secret clearance.
  • Must be willing to support alternate shifts, weekends, holidays, and on-call coverage as needed.

Nice To Haves

  • Active DoD Secret clearance.
  • Experience administering Windows and Linux operating systems.
  • Understanding of networking tools such as SolarWinds, Cisco management tools, and Juniper firewall.
  • Experience with or understanding of network automation scripting using Ansible, Python, Bash, and Shell.
  • Ability to manage and prioritize workflow using a ticket management system.
  • Experience working in a 24/7 Operations Center.

Responsibilities

  • Ensure secure and reliable operation of a network from a Network Operations Center.
  • Provide support for remote users and support personnel in the field.
  • Maintain smooth operation of computer systems in coordination with network, software, and cyber engineers.
  • Keep NOC software and network hardware up to date and secure, including Windows and Linux computers in a mixed environment and secure connectivity with remote locations.
  • Administer Windows and Linux servers and endpoints.
  • Create and maintain user and computer accounts, and modify file permissions and security access lists.
  • Recommend and implement system enhancements to improve performance and reliability, including installation, upgrades and patching, monitoring, problem resolution, and configuration management.
  • Manage and monitor Cisco networking equipment to ensure secure, consistent operation.
  • Use SolarWinds and other network management software to support reliable and secure network operations.
  • Manage the ticketing-system queue to track and report network issues and tasks.
  • Maintain knowledge of current and emerging industry and DoD trends and technologies in network frameworks, management, and analytics, and ensure appropriate utilization.
  • Use command-line scripting, including CLI and PowerShell, to automate tasks and reduce repetitive workload.
  • Work with the Cybersecurity Lead on the end-to-end RMF process and produce System Security Plans (SSPs), Security Assessment Plans (SAPs), and POA&Ms.
  • Work under minimal direction and independently determine and develop approaches to solutions.

Benefits

  • Health insurance coverage.
  • Life and disability insurance.
  • Savings plan.
  • Company-paid holidays.
  • Paid time off (PTO) for vacation and/or personal business.
  • Potential eligibility for overtime, shift differential, and a discretionary bonus, depending on the position.
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