Network Infrastructure Technician

Wi-Fiber, Inc. • Carson City, NV

9d

About The Position

The Network Infrastructure Technician installs, maintains, repairs, and troubleshoots fixed wireless, Wi-Fi, fiber-optic, and related network equipment at customer premises and tower sites throughout the assigned Nevada service area. The role uses antennas, cabling, routers, switches, radios, UPS units, computers, remote-management tools, and field test data. It also includes documenting completed work and communicating service conditions with customers and internal teams.

Work is generally performed at customer and network sites, company facilities, rooftops, poles, towers, cabinets, crawl spaces, and outdoor worksites. The technician travels between locations and participates in assigned after-hours and weekend on-call rotations. Duties involve working outdoors in changing weather and climbing or working at heights, with required safety practices and training.

Requirements

• High school diploma or equivalent, or comparable practical experience.
• Valid driver license and acceptable driving record; ability to obtain any required commercial driver license within six months of hire.
• Ability to complete tower-climbing, fall-protection, aerial-lift, equipment-operation, and company safety training.
• Basic knowledge of computers, mobile applications, routers, structured cabling, IP networking, and RF concepts.
• Safe use of hand and power tools.
• Strong troubleshooting, documentation, customer-service, and critical-thinking skills.
• Ability to work independently and collaboratively, communicate professionally, and adapt to changing schedules and field conditions.
• Ability to travel to job sites and participate in assigned on-call rotations.

Nice To Haves

• Intermediate knowledge of computers, mobile applications, routers, structured cabling, IP networking, and RF concepts is preferred.
• One year of WISP, telecommunications, cable, satellite, structured-cabling, or related field experience is preferred.

Responsibilities

• Travel to customer and network sites to install, repair, and troubleshoot fixed wireless, Wi-Fi, fiber-optic, and related equipment.
• Mount and align antennas; run, terminate, and secure cable; and verify signal quality and service performance.
• Configure or assist engineers with routers, switches, radios, UPS units, computers, and remote-management tools.
• Diagnose RF, cabling, power, and IP network issues; restore service or escalate complex conditions.
• Install and maintain equipment on rooftops, poles, towers, cabinets, and other elevated structures; operate ladders, hand and power tools, aerial bucket trucks, lifts, and digger/boom equipment when trained and authorized.
• Complete accurate work orders, photographs, equipment locations, radio frequencies, test results, and customer concerns.
• Communicate outages, service disruptions, recurring complaints, safety hazards, and scheduling changes promptly.
• Participate in assigned after-hours and weekend on-call rotations and follow OSHA requirements, fall-protection practices, traffic rules, and company safety procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED