Network Infrastructure Engineer

TEKsystems • Oklahoma City, OK

4d • $40 - $50 • Hybrid

About The Position

The Network Infrastructure Engineer will support a supercomputer/OpenAI environment in Oklahoma City. The role involves working on site at the customer’s location two to three days per week and coordinating with customer and remote client teams to maintain system availability and uptime and meet the customer’s SLA. Daily work includes break-fix support, extensive troubleshooting, and hardware part replacement. Under the customer’s direction, the engineer responds to requests and assignments and provides technical and operational support and guidance.

This is a contract-to-hire position based in Oklahoma City, Oklahoma, with a hybrid workplace. Occasional travel to Denver, Colorado, for training and hardware repairs is required. The stated pay range is $40–$50 per hour; individual compensation depends on qualifications, skills, experience, job knowledge, location, internal equity, and other job-related factors. Eligible temporary-role benefits may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan; life insurance; short- and long-term disability; a health spending account; transportation benefits; an employee assistance program; and time off or leave.

Requirements

• At least five years of Linux HPC-related experience; large-scale HPC system administration and hardware support are ideal.
• Strong experience with current Linux/Unix operating systems, file systems, networking, and security, such as Red Hat/CentOS or equivalent.
• A bachelor’s degree in arts or science, or equivalent, in computer science or a related area; candidates without a degree need three additional years of relevant professional experience, for at least eight years total.
• Ability to work effectively in a team environment.
• Excellent interpersonal, customer-relations, and problem-management skills, including remaining calm and professional under pressure and working to strict deadlines.
• Ability to clearly document processes and procedures.
• Ability to work in a multi-technology environment and diagnose complex technical problems to their root cause.
• Mastery of at least one technical discipline and strong knowledge in at least three major technology areas.
• Advanced technical or functional knowledge.
• Ability to perform or drive resolution of problems involving combinations and interactions of products.
• Consulting skills, including questioning, listening, developing ideas, gaining permission and rapport, and influencing.
• Professionalism appropriate to the job family.
• Ability to work with a team to produce reports and delivery documentation.

Nice To Haves

• Working knowledge of or experience with Linux operating systems, including RHEL or SLES.
• Large-scale HPC system administration and hardware support experience.

Responsibilities

• Maintain Linux supercomputer systems’ availability for the customer.
• Perform hardware diagnostics and repairs as required.
• Gather data, analyze issues, and escalate problems to product support groups and management as needed to ensure timely resolution.
• Understand a broad range of company technology and provide part or all of a detailed technical design that meets customer requirements.
• Work under the direction of the Project/Technical Manager and with customer-nominated representatives.
• Advise on solution and integration opportunities for defined segments.
• Communicate across the client community and contribute value.
• Demonstrate execution of the company strategy.
• Contribute to knowledge tools and communities and document and share project learnings.
• Model knowledge sharing and reuse within the practice or profession.
• Provide technical and operational support and guidance in response to customer requests and assignments.
• Troubleshoot system issues and perform break-fix work, including hardware part replacement.
• Occasionally travel to Denver, Colorado, for training and hardware repairs.
• Document processes and procedures and work with a team to provide reports and delivery documentation.
• Conduct or lead oral status and technical interchange meetings with clients on small- to medium-sized engagements.
• Diagnose complex technical problems to their root cause and drive resolution across combinations and interactions of products.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Critical illness coverage
• Accident coverage
• Hospital coverage
• 401(k) retirement plan, with pre-tax and Roth post-tax contributions available
• Voluntary life and AD&D insurance for employees and dependents
• Short- and long-term disability coverage
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time off or leave, including PTO, vacation, or sick leave, subject to eligibility and applicable plan terms

What This Job Offers

• Career Level: Senior