Network Infrastructure System Administrator

Mayo Clinic • Rochester, MN

6d • $78,270 - $117,312 • Hybrid

About The Position

The Network Infrastructure System Administrator serves as the primary administrator for assigned infrastructure system applications, hardware, and software used throughout the Rochester Campus. The role requires in-depth knowledge of how infrastructure systems are used in Facilities Operations and provides administrator-level support for vendor and custom applications, including licensing, access privileges, passwords, upgrades, vendor support agreements, and system configurations.

The administrator provisions, configures, installs, operates, and maintains infrastructure system hardware, software, and related equipment. The position oversees day-to-day operation and management of electronic and automated systems, networks, and controls; ensures proper system use; resolves programming and communications issues; and protects system security and user availability by maintaining compliance with organizational standards and procedures. The role also supports and trains users, reviews alarm reports, and performs troubleshooting, programming, repairs, or replacements to maintain system capabilities.

The position coordinates and oversees construction work with contractors and vendor representatives and works with Systems Engineers and Facility Maintenance and Operations staff to support effective operation of new and existing systems. It provides project, commissioning, and retro-commissioning support for assigned systems. Systems may include heating, ventilation, and air conditioning; fire alarms; security access; surveillance; patient-monitoring cameras; paging; nurse call; infant abduction; remote regulatory alarm monitoring; lighting control; and energy monitoring and control. Specialized knowledge, including vendor-system administrator programming ability, is required.

This is a hybrid role. Candidates must be located within 100 miles of the Mayo Clinic campus in Rochester, Minnesota. The vacancy is not eligible for visa sponsorship or transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

• More than 2 years of system administrator experience with a bachelor's degree in Systems and Network Administration, Engineering, Computer Science, or an applicable field; alternatively, a post-high-school technical school diploma or certificate in electronic or computer technology or automated facility/building management operations and more than 8 years of experience with automated building management, monitoring, and control infrastructure systems or networks.
• Coursework or training in computer programming.
• Experience installing, maintaining, and repairing electronic or automated facility/building operations management equipment and associated hardware and software, including control functions such as life safety, security and protection, paging, monitoring, HVAC, or energy management.
• Knowledge of methods, instrumentation, and materials used to operate, maintain, diagnose, and repair electronic or automated control equipment and circuitry.
• Knowledge of industry standards and safety and building codes relevant to the systems and networks in use.
• Knowledge of computer and communications systems and networks, protocols, and programming.
• Ability to install, operate, calibrate, and repair system modules, wiring, and associated equipment.
• Ability to interpret and apply blueprints, design plans, specifications, and technical instructions to system, network, and equipment installation, maintenance, and repair.
• Ability to maintain technical documentation, including schematic and wiring diagrams and operational and repair manuals.
• Ability to design and modify electronic circuitry plans.
• Ability to communicate and interact effectively with others to share information, resolve competing demands and problems, and make decisions.
• Ability to work independently and manage separate assignments concurrently.
• Strong verbal and written communication skills and ability to interact effectively with employees, customers, and management at all levels.
• Commitment to continuously improving knowledge and abilities to remain current with the operating system.
• Must be located within 100 miles of the Mayo Clinic campus in Rochester, Minnesota.
• Must have the programming ability of a vendor’s system administrator.

Nice To Haves

• Bachelor’s degree in Systems and Network Administration, Engineering, Computer Science, or an applicable field of study is preferred.
• Specific manufacturer’s training is desirable.

Responsibilities

• Administer assigned infrastructure system applications, hardware, and software used throughout the Rochester Campus.
• Provide system-administrator-level support for vendor and custom applications, including licensing, user access privileges, passwords, upgrades, vendor support agreements, and configurations.
• Provision, configure, install, operate, and maintain infrastructure system hardware, software, and related equipment.
• Oversee the day-to-day operation and management of electronic and automated systems, networks, and controls, ensuring their proper and effective use.
• Identify and resolve system programming and communications issues.
• Maintain system security and user availability by ensuring hardware, operating systems, software, and related procedures adhere to organizational standards and values.
• Provide user support and training on hardware and software.
• Review alarm reports and perform troubleshooting, programming, repairs, or replacements to maintain operational capabilities.
• Coordinate and oversee construction work with contractors and vendor representatives.
• Work with Systems Engineers and Facility Maintenance and Operations staff to ensure optimal operation of new and existing systems.
• Provide project, commissioning, and retro-commissioning support.
• Maintain assigned infrastructure systems, which may include HVAC, fire alarms, security access, surveillance, patient-monitoring cameras, paging, nurse call, infant abduction, remote regulatory alarm monitoring, lighting control, and energy monitoring and control.
• Maintain technical documentation, including schematic and wiring diagrams and operational and repair manuals.
• Install, operate, calibrate, and repair system modules, wiring, and associated equipment; interpret plans and technical instructions; and design or modify electronic circuitry plans as needed.

Benefits

• Medical plan options
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage
• Vision plan with a national network
• Health savings account and flexible spending accounts for eligible expenses
• Competitive retirement package
• Competitive compensation
• Comprehensive benefit plans
• Continuing education and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level