Infrastructure System Administrator

SAIC•Panama City Beach, FL

4d•Onsite

About The Position

SAIC is seeking an Infrastructure Systems Administrator to support a foundational network in the Joint Expeditionary Command and Control (JEXC2) family of systems. JEXC2 systems include command, control, communications, computers and intelligence subsystems and networks, along with associated infrastructure and communications equipment. The position is performed onsite in Panama City Beach, Florida; local candidates are encouraged to apply. The administrator will design, configure, and support virtual systems, maintain their operational state, perform upgrades, and improve VMware infrastructure. The role also supports the underlying Nutanix and Cisco UCS hardware, infrastructure capacity, storage and backups, and test events in lab development and sustainment systems. The position involves responding to escalated user issues, maintaining technical documentation, identifying automation opportunities, and collaborating with internal and external stakeholders.

Requirements

Bachelor’s degree and 2 years of experience; 4 additional years of experience may be considered in lieu of a degree.
Active Secret clearance and ability to obtain TS/SCI clearance.
Strong background in virtualization technology and demonstrable experience working with VMware products.
Strong understanding of VMware components, including HA, DRS, vMotion, vRealize, NSX-T, and VMware Horizon View in a virtualized environment.
Knowledge of performance analysis for ESX hosts and guests, including CPU, memory, and I/O utilization.
Experience with PowerShell and Ansible.
Experience with disaster recovery and backups for virtualization infrastructure.
Strong troubleshooting skills.
Excellent written and oral communication skills.

Nice To Haves

Experience with Cisco UCS products and services.
Linux experience.

Responsibilities

Design, install, and administer VMware and Hyper-V virtualization products and components, including hypervisors, SDN, orchestration, vSphere ESXi, VCSA, NSX-T, vSAN, and AOS.
Support and resolve escalated VMware customer trouble tickets, following up with users to ensure issues are fully solved from their perspective.
Perform regular software patching across the VMware virtualized environment.
Maintain availability, reliability, and performance of the VMware environment, including the underlying Nutanix and Cisco UCS hardware components.
Monitor and maintain infrastructure capacity, storage, and backups, and identify opportunities for improvement.
Support test events (SITs) in lab development and sustainment systems by running test suites or test cards, writing, updating, or redlining test documentation, and resolving test-event trouble tickets.
Respond to infrastructure data calls from leadership and assist with program office data calls concerning capacity, licensing, and annual warranty or licensing renewals.
Identify opportunities for automation and implement them.
Create and maintain technical procedures, operational guides, and other documentation.
Collaborate with internal and external stakeholders.