Network Infrastructure System Administrator

Mayo Clinic • Rochester, MN

6d • $78,270 - $117,312 • Hybrid

About The Position

The Network Infrastructure System Administrator serves as the primary administrator for assigned infrastructure systems, applications, hardware, and software used throughout the Rochester Campus. The role provides administrator-level support for vendor-provided and custom applications, including licensing, access privileges, passwords, upgrades, vendor support agreements, and system configurations. It is responsible for provisioning, configuring, installing, operating, and maintaining infrastructure systems and related equipment, as well as overseeing electronic and automated systems, networks, and controls in day-to-day operations.

The administrator ensures proper system use, identifies and resolves programming and communication issues, and maintains system security and user availability in accordance with organizational standards. Responsibilities include user support and training; reviewing alarm reports and troubleshooting, programming, repairing, or replacing equipment; coordinating construction work with contractors and vendor representatives; and working with Systems Engineers and Facilities Operations staff. The position also supports projects, commissioning, and retro-commissioning.

Assigned systems vary according to experience and expertise and may include heating, ventilation, and air conditioning; fire alarms; security access and surveillance; patient-monitoring cameras; paging; nurse call; infant-abduction systems; alarm remote regulatory monitoring; lighting control; and energy monitoring and control. These systems are centrally regulated and may involve highly integrated circuitry and interactive processes. On-the-job and manufacturer training is required for maintaining many assigned systems, and the position requires the ability to program a vendor’s system.

This is a hybrid role. Candidates must live within 100 miles of the Mayo Clinic campus in Rochester, Minnesota. The position is not eligible for visa sponsorship or transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

• Bachelor’s degree in Systems and Network Administration, Engineering, Computer Science, or an applicable field, preferred, with more than 2 years of system administrator experience; alternatively, a post-high-school technical school diploma or certificate in electronic or computer technology or automated facility/building management operations with more than 8 years of experience working with automated building management, monitoring, and control infrastructure systems or networks.
• Coursework or training in computer programming.
• Experience installing, maintaining, and repairing electronic or automated facility/building operations management equipment and associated hardware and software for control functions such as life safety, security protection, paging, monitoring, HVAC, or energy management.
• Knowledge of methods, instrumentation, and materials used to operate, maintain, diagnose, and repair electronic or automated control equipment and circuitry.
• Knowledge of relevant industry standards, safety and building codes, computer and communications systems and networks, protocols, and programming principles.
• Ability to install, operate, calibrate, and repair system modules, wiring, and associated equipment.
• Ability to interpret and apply blueprints, design plans, specifications, and technical instructions for system, network, and equipment installation, maintenance, and repair.
• Ability to maintain technical documentation, including schematic and wiring diagrams and operational and repair manuals.
• Ability to design and modify electronic circuitry plans.
• Ability to communicate and interact effectively with others, share information, resolve competing demands and problems, and make decisions.
• Ability to work independently and handle separate assignments concurrently.
• Strong verbal and written communication skills and the ability to interact effectively with employees, customers, and management at all levels.
• Commitment to continuously improving knowledge and abilities and staying current with the operating system.
• Ability to program a vendor’s system as a system administrator.
• Must be located within 100 miles of the Mayo Clinic campus in Rochester, Minnesota.
• Must be eligible to work without visa sponsorship or transfer; the role is not eligible for sponsorship and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Nice To Haves

• Specific manufacturer’s training is desirable.

Responsibilities

• Administer assigned infrastructure systems, applications, hardware, and software used throughout the Rochester Campus.
• Provide administrator-level support for vendor and custom applications, including licensing, access privileges, passwords, upgrades, vendor support agreements, and system configurations.
• Provision, configure, install, operate, and maintain infrastructure system hardware, software, and related equipment.
• Oversee the day-to-day operation and management of electronic and automated systems, networks, and controls.
• Ensure systems are used effectively and identify and resolve programming and communication issues.
• Maintain system security and user availability by ensuring hardware, operating systems, software, and procedures adhere to organizational standards.
• Provide system support and user training for hardware and software.
• Review alarm reports and troubleshoot, program, repair, or replace equipment as needed to maintain operational capability.
• Coordinate and oversee construction work with contractors and vendor representatives.
• Work with Systems Engineers and Facilities Maintenance and Operations staff to support optimal operation of new and existing systems.
• Provide project, commissioning, and retro-commissioning support.
• Maintain assigned infrastructure systems, which may include HVAC, fire alarm, security access, surveillance, patient-monitoring cameras, paging, nurse call, infant-abduction systems, alarm remote regulatory monitoring, lighting control, and energy monitoring and control.

Benefits

• Medical plan options
• Dental coverage through Delta Dental or a reimbursement account
• Vision plan with a national network
• Health savings account (HSA) and flexible spending accounts (FSAs) for eligible expenses
• Competitive retirement package
• Continuing education and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level