Network Infrastructure Operations Engineer

Invesco•Houston, TX
•Hybrid

About The Position

The Network Infrastructure Operations Engineer monitors, supports, troubleshoots, maintains, and implements enterprise network and security infrastructure. Working closely with Engineering, Cloud, and Security teams, the role helps ensure the reliability, performance, and security of network services while advancing operational excellence, automation, and continuous improvement. The Network Platform team is part of the Infrastructure Platform organization and designs, builds, and operates secure, scalable, and resilient network services across on-premises and cloud environments. The team partners with Cloud, Security, Application, and Operations teams to provide standardized, automated networking capabilities. Its global, collaborative environment emphasizes modern network architecture, cloud-native services, infrastructure automation, reliability, and speed of delivery. The role participates in on-call rotations and supports critical incidents and maintenance activities as required. Pursuant to Invesco’s workplace policy, employees are expected to spend at least four full days each week working in an Invesco office, as of October 1, 2025.

Requirements

  • 3–4 years of experience supporting enterprise network infrastructure in an operations, support, or engineering capacity.
  • Strong working knowledge and troubleshooting experience with Cisco switching, routing, wireless, and data center networking technologies.
  • Experience with Palo Alto firewalls, GlobalProtect, Prisma Access, SD-WAN, VPN, and network security operations.
  • Experience with SolarWinds, Splunk, SIEM, and network performance monitoring platforms.
  • Experience with Cisco Catalyst Center, Python, Ansible, Terraform, APIs, and operational automation.
  • Experience with AWS, Microsoft Azure, and Google Cloud networking services and connectivity.
  • Knowledge of incident management, problem management, change management, root cause analysis, and service improvement.

Nice To Haves

  • Cisco CCNA or CCNP certification.
  • Palo Alto PCNSA or PCNSE certification.
  • Azure Network Engineer Associate certification.
  • AWS Networking Specialty certification.
  • ITIL Foundation certification.

Responsibilities

  • Monitor, support, troubleshoot, and maintain global network infrastructure to ensure high availability, performance, and security.
  • Implement infrastructure changes, upgrades, and maintenance in accordance with ITSM and change management processes.
  • Serve as an escalation point for network incidents, driving timely resolution of service disruptions and root cause analysis.
  • Partner with Engineering teams to operationalize new technologies and transition them successfully into production support.
  • Maintain operational documentation, runbooks, network diagrams, and knowledge articles.
  • Support major incidents, disaster recovery exercises, technology refreshes, and vulnerability remediation activities.
  • Identify opportunities to improve network reliability, operational efficiency, and automation.
  • Develop and use automation solutions to reduce manual effort and improve operational effectiveness.
  • Participate in on-call support rotations and support critical incidents and maintenance activities as required.
  • Perform other duties as deemed appropriate by the manager from time to time.

Benefits

  • Flexible paid time off.
  • Hybrid work schedule.
  • 401(k) matching of 100% up to the first 6%, with a discretionary supplemental contribution.
  • Health and wellbeing benefits.
  • Parental leave benefits.
  • Employee stock purchase plan.
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