Network Infrastructure Operations Engineer

Invesco Ltd. • Houston, TX

2d • Hybrid

About The Position

The Network Infrastructure Operations Engineer monitors, supports, troubleshoots, and implements enterprise network and security infrastructure. Working closely with Engineering, Cloud, and Security teams, the role helps ensure network services are reliable, performant, and secure while advancing operational excellence, automation, and continuous improvement.

The Network Platform team designs, builds, and operates secure, scalable, and resilient network services across on-premises and cloud environments. It partners with Cloud, Security, Application, and Operations teams to deliver standardized, automated networking capabilities. The team focuses on modern network architecture, cloud-native services, and infrastructure automation in a global, collaborative environment.

The role includes participation in on-call rotations and support for critical incidents and maintenance activities as required. Invesco’s workplace policy, as of October 1, 2025, expects employees to work at least four full days each week in an Invesco office.

Requirements

• 3–4 years of experience supporting enterprise network infrastructure in an operations, support, or engineering capacity.
• Strong working knowledge and troubleshooting experience with enterprise networking, including Cisco switching, routing, wireless, and data center networking technologies.
• Strong working knowledge and troubleshooting experience with network security, including Palo Alto firewalls, GlobalProtect, Prisma Access, SD-WAN, VPN, and network security operations.
• Strong working knowledge and troubleshooting experience with monitoring and observability tools, including SolarWinds, Splunk, SIEM, and network performance monitoring platforms.
• Strong working knowledge and troubleshooting experience with automation and infrastructure as code, including Cisco Catalyst Center, Python, Ansible, Terraform, APIs, and operational automation.
• Strong working knowledge and troubleshooting experience with cloud networking services and connectivity across AWS, Microsoft Azure, and Google Cloud.
• Experience with operational excellence practices, including incident management, problem management, change management, root cause analysis, and service improvement.
• Participate in on-call support rotations and support critical incidents and maintenance activities as required.

Nice To Haves

• Cisco CCNA or CCNP certification.
• Palo Alto PCNSA or PCNSE certification.
• Azure Network Engineer Associate certification.
• AWS Networking Specialty certification.
• ITIL Foundation certification.

Responsibilities

• Monitor, support, troubleshoot, and maintain global network infrastructure to ensure high availability, performance, and security.
• Implement infrastructure changes, upgrades, and maintenance in accordance with ITSM and change management processes.
• Serve as an escalation point for network incidents, driving timely resolution of service disruptions and root cause analysis.
• Partner with Engineering teams to operationalize new technologies and ensure a successful transition into production support.
• Maintain operational documentation, runbooks, network diagrams, and knowledge articles.
• Support major incidents, disaster recovery exercises, technology refreshes, and vulnerability remediation activities.
• Identify opportunities to improve network reliability, operational efficiency, and automation.
• Develop and use automation solutions to reduce manual effort and improve operational effectiveness.
• Participate in on-call support rotations and provide support for critical incidents and maintenance activities as required.

Benefits

• Flexible paid time off.
• Hybrid work schedule.
• 401(k) matching of 100% up to the first 6%, with a discretionary supplemental contribution.
• Health and wellbeing benefits.
• Parental leave benefits.
• Employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed