Network Fiber Technician - Outside Plant - Denver, CO
About The Position
The Network Fiber Technician is responsible for terminating, splicing, bonding and grounding, documenting, and testing fiber-optic cables and related equipment across the company’s fiber-optic networks to support maximum operating efficiency. The role includes outdoor work and exposure to seasonal weather conditions. The technician installs, tests, maintains, and troubleshoots customer-premise equipment and network services, including POTS, DSL, LAN, WiFi, NIDs, and ONTs. The role also supports outside-plant facilities, distribution-system maintenance and repairs, cable locating, fiber testing and splicing, and accurate network records. Travel for training may be required. The position includes on-call rotation after regular business hours as needed, and overtime may be required, including weekends and holidays.
Requirements
- High school diploma or GED.
- One to two years of experience in the telecommunications industry or related experience.
- Ability to communicate professionally with customers and fellow associates.
- Ability to meet key performance metrics.
- Physical ability to work in various conditions, including adverse weather.
- Physical ability to work from a kneeling or standing position for long periods.
- Ability to climb ladders with proper equipment up to 25 feet.
- Ability to lift and carry loads up to 75 pounds, including a ladder.
- Ability to work with basic hand tools and specialized equipment after training.
- Ability to safely and professionally operate and maintain company vehicles and equipment, including a DOT-certified bucket truck and trailer.
- Ability to perform on-call rotation duties after regular business hours as needed.
- Availability to work overtime when necessary, which may include holidays and weekends.
- Willingness to work both as part of a team and independently.
Nice To Haves
- Some trade school training.
Responsibilities
- Set up, test, and maintain Customer Premise Equipment (CPE) for POTS, DSL, and networking service installations.
- Install and maintain CPE Local Area Networks (LAN) and WiFi networks.
- Install and maintain network interface devices (NID) and Optical Network Terminals (ONT).
- Troubleshoot service from the Main Distribution Frame (MDF) to the demarcation point, including CPE.
- Respond to trouble tickets within company timeframe standards.
- Install Outside Plant (OSP) facilities according to engineered work orders or service orders.
- Perform routine preventive maintenance and major repairs to distribution systems.
- Test and splice cable and fiber.
- Locate fiber-optic cabling.
- Immediately record and report changes to network records.
- Submit inventory replenishment requests as needed.
- Perform other duties as assigned.
- Travel for training as needed.
Benefits
- Company pays 80% of medical premiums.
- Company-paid disability and life insurance.
- Employee Assistance Program (EAP).
- 401(k) with a dollar-for-dollar company match up to 6%.
- Equipment and resources provided on day one.
- Opportunities for advancement.
- Professional development programs.
- Associate perks and discounts.
- Discounted Metronet service in the company’s serviceable area.
- Paid training at Metronet University.
- Company-paid logo attire or uniform.
- Company vehicle and fuel card.
- Cell phone allowance.
- DOT certification.
- OSHA certification.
- On-call pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
