Network Fiber Technician - Outside Plant - Holt, MI

Internal • Holt, MI

22h • Onsite

About The Position

Metronet is hiring a Network Fiber Technician for its Outside Plant operations in Holt, Michigan. The role is responsible for terminating, splicing, bonding and grounding, documenting, and testing fiber-optic cables and related equipment to help maintain maximum network operating efficiency. Work is performed outdoors and may involve seasonal weather conditions.

The technician installs, tests, maintains, and troubleshoots customer-premise and outside-plant equipment and facilities, responds to service tickets, performs preventive maintenance and repairs, and keeps network records and inventory current. The position may require travel for training, after-hours on-call rotation, and overtime, including weekends and holidays when necessary.

Metronet provides paid training, equipment and resources, a company vehicle and fuel card, a cell phone allowance, and job-specific certifications. The stated pay range is $27–$31, based on experience.

Requirements

• High school diploma or GED.
• One to two years of experience in the telecommunications industry or related experience.
• Ability to communicate professionally with customers and fellow associates.
• Ability to meet key performance metrics.
• Physical ability to work in varied conditions, including adverse weather.
• Ability to kneel or stand for extended periods.
• Ability to climb ladders with proper equipment up to 25 feet.
• Ability to lift and carry loads of up to 75 pounds, including a ladder.
• Ability to use basic hand tools and specialized equipment after training.
• Ability to safely and professionally operate and maintain company vehicles and equipment, including a DOT-certified bucket truck and trailer.
• Availability for after-hours on-call rotation as needed.
• Availability for overtime when necessary, potentially including holidays and weekends.
• Willingness to work both independently and as part of a team.

Nice To Haves

• Some trade school training is desired.

Responsibilities

• Set up, test, and maintain Customer Premise Equipment (CPE) for POTS, DSL, and networking services.
• Install and maintain CPE Local Area Networks (LAN) and WiFi networks.
• Install and maintain Network Interface Devices (NID) and Optical Network Terminals (ONT).
• Troubleshoot service from the Main Distribution Frame (MDF) to the demarcation point, including CPE.
• Respond to trouble tickets within company timeframe standards.
• Install Outside Plant (OSP) facilities according to engineered work orders or service orders.
• Perform routine preventive maintenance and major repairs to distribution systems.
• Test and splice cable and fiber.
• Locate fiber-optic cabling.
• Record and report record changes immediately.
• Complete inventory replenishment requests as needed.
• Perform on-call rotation duties after regular business hours as needed.
• Travel for training as needed and perform other duties as assigned.

Benefits

• The company pays 80% of medical premiums.
• Company-paid disability and life insurance.
• Employee Assistance Program (EAP).
• 401(k) company match dollar for dollar up to 6%.
• Equipment and resources provided on day one.
• Opportunities for advancement.
• Professional development programs.
• Associate perks and discounts.
• Discounted Metronet service in the serviceable area.
• Paid training at Metronet University.
• Company-paid logo attire or uniform.
• Company vehicle and fuel card.
• Cell phone allowance.
• DOT certification.
• OSHA certification.
• On-call pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED