Network Engineer

Black Box • United States,

22h

About The Position

The Network Engineer owns and supports network technologies with medium and high user impact. The role designs, implements, maintains, and supports Black Box communications networks, including LAN/WAN, internet access, network security, remote access, network services, and related telecommunications hardware and software. It also supports secure and scalable business-to-business and external communications networks between Black Box and outside organizations.

The engineer provides third-tier support, working with vendors, service providers, end users, and IT personnel to diagnose and resolve network hardware and software communications issues. The role evaluates network projects for security concerns and collaborates with manufacturers, vendors, service providers, and other organizations to research, validate, and implement upgrades, enhancements, and configuration changes that maintain compatibility and improve network performance. Additional duties may be assigned. The position has no supervisory responsibilities and may require travel 10% of the time.

Requirements

• Bachelor’s degree in CIS, or equivalent education and work experience.
• 7–10 years of experience supporting enterprise networks.
• Able to work independently and as part of a team.
• Able to retrieve information and conduct research related to projects and job responsibilities.
• Analytical thinking skills.
• Able to establish priorities and balance multiple projects simultaneously.
• Project management skills from project start to finish.
• Able to perform work under minimal supervision and handle complex issues and problems.
• Excellent written and verbal communication skills.
• Organized and detail-oriented.
• Able to build collaborative relationships.
• Able to read, write, and interpret correspondence, memos, and instructions.
• Understanding of basic mathematical concepts, including addition, subtraction, multiplication, and division.
• Proficient in basic to intermediate computer software programs, such as Microsoft Office.
• Must have a current driver’s license and/or passport.
• Ability to work overtime as necessary.
• Ability to travel 10% of the time.

Responsibilities

• Own and be responsible for network technologies with medium and high user impact.
• Design, implement, maintain, and support Black Box communications networks, including LAN/WAN, internet access, network security, remote access, network services, and related telecommunications hardware and software.
• Design, implement, maintain, and support secure and scalable business-to-business and external communications networks between Black Box and external organizations.
• Provide third-tier support and work with vendors, service providers, end users, and IT personnel to isolate and resolve network hardware and software communications issues.
• Work with manufacturers, vendors, service providers, and other organizations to recommend, research, validate, and implement upgrades, enhancements, and configuration changes for network compatibility and performance.
• Examine projects for security concerns and recommend reasonable solutions.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior