Network Engineer

Suddath Companies•Jacksonville, FL

9d•Hybrid

About The Position

The Network Engineer supports, architects, installs, maintains, and troubleshoots Suddath’s wired and wireless networks and data/voice communications equipment. The role works to maintain reliable network operations, resolve incidents and support tickets, monitor network performance, and design solutions aligned with industry best practices and security requirements. The position also supports data center equipment and works with vendors to ensure equipment and services are delivered and maintained appropriately. This role requires strong analytical and communication skills, practical networking knowledge, and the ability to manage multiple projects from design through implementation. It works in a cubicle/office and hybrid work environment, may require travel as company needs dictate, and has no supervisory responsibilities.

Requirements

Three to five years of related experience and/or training, or an equivalent combination of education and experience.
Comprehensive understanding of network services and protocols such as TCP/IP, OSPF, and EIGRP.
In-depth understanding and practical knowledge of networking systems such as LANs, firewalls, routers, and printers.
Ability to analyze and evaluate networks, identify issues, and provide solutions to ensure efficient operation.
Ability to design, implement, and troubleshoot LAN/WAN/Wi-Fi and security systems infrastructure.
Ability to manage several projects simultaneously from design to implementation.
Ability to communicate technical information to technical team members and coworkers in other departments who may not know networking terminology.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports; and speak effectively before groups of customers or employees.
Excellent written and verbal communication skills.
Ability to calculate figures and amounts and apply basic algebra and geometry concepts.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and deal with problems involving several concrete variables in standardized situations.
Strong knowledge of Microsoft Office Suite and ability to learn and effectively use software applications used in job duties, including move management, accountability/billing, HRIS, and timekeeping applications.
Cisco Certified Network Professional (CCNP) certification or equivalent.
Ability to occasionally lift and/or move up to 10 pounds.
Manual dexterity sufficient to reach and handle items, work with fingers, and perceive attributes of objects and materials.
Close vision and ability to adjust focus.

Nice To Haves

Bachelor’s degree in IT/Computer Operations, or equivalent education from a college or technical school, is preferred.

Responsibilities

Enhance the functionality of network equipment, including routers, switches, and access points.
Interface with vendors and suppliers to ensure adequate delivery and maintenance of equipment and services.
Create processes and procedures for network operations.
Ensure Network department support tickets are resolved within acceptable timeframes.
Architect, install, maintain, and troubleshoot LANs, wireless networks, WANs, and data/voice communications equipment.
Support installation and maintenance of network hardware and software.
Install and troubleshoot IP-based LAN/WAN/WLAN and IP-based routing and bridging solutions.
Assist with routine and emergency maintenance of data center equipment.
Manage network performance monitoring and analysis.
Architect new solutions in line with industry best practices.
Identify and correct faults and resolve incident and request tickets escalated from the Support Desk.
Maintain current knowledge of security and networking best practices to offer effective solutions and protection to company systems.
Travel as required by company needs.