Network Engineer

The Suddath Companies•Jacksonville, FL

9d•Hybrid

About The Position

The Network Engineer supports, maintains, troubleshoots, and improves Suddath’s network infrastructure to ensure reliable business operations. The role works with network equipment and services, supports network operations and data center maintenance, monitors network performance, and develops solutions in line with industry best practices. The position also handles incidents and service requests escalated from the Support Desk and maintains current knowledge of security and networking best practices. The role requires the ability to manage multiple projects from design through implementation, communicate technical information to both technical colleagues and other departments, and travel as required by company needs. It works in a cubicle or office environment and has a hybrid work environment. There are no supervisory responsibilities.

Requirements

Comprehensive understanding of network services and networks, including TCP/IP, OSPF, and EIGRP.
In-depth understanding and practical knowledge of networking systems such as LAN, firewalls, routers, and printers.
Ability to analyze and evaluate networks, identify issues, and provide solutions that ensure efficient network operation.
Ability to design, implement, and troubleshoot LAN/WAN/Wi-Fi and security systems infrastructure.
Ability to manage several projects simultaneously from design through implementation.
Ability to communicate technical information to technical team members and coworkers in other departments who may not know networking terminology.
Three to five years of related experience and/or training, or an equivalent combination of education and experience.
Cisco Certified Network Professional (CCNP) certification or equivalent.
Ability to travel as required by the company’s needs.
Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, and other documents; write routine reports; and speak effectively before groups of customers or employees.
Excellent written and verbal communication skills.
Ability to calculate figures and amounts and apply basic algebra and geometry concepts.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and to deal with problems involving several concrete variables in standardized situations.
Strong knowledge of Microsoft Office Suite and ability to learn and use software applications such as move management, accountability/billing, HRIS, and timekeeping systems.
The employee must occasionally lift and/or move up to 10 pounds.
Manual dexterity sufficient to reach and handle items, work with fingers, and perceive attributes of objects and materials.
Specific vision abilities required include close vision and ability to adjust focus.

Nice To Haves

Bachelor’s degree in IT/Computer Operations, or equivalent education from a college or technical school, preferred.

Responsibilities

Provide support for enhancements by maximizing the functionality of network equipment such as routers, switches, and access points.
Work with vendors and suppliers to ensure equipment and services are delivered and maintained adequately.
Create processes and procedures for network operations.
Ensure Network department support tickets are resolved within acceptable timeframes.
Architect, install, maintain, and troubleshoot local area networks, wireless networks, wide area networks, and data and voice communications equipment.
Support the installation and maintenance of network hardware and software.
Install and troubleshoot IP-based LAN/WAN/WLAN and IP-based routing and bridging solutions.
Assist with routine and emergency maintenance of data center equipment.
Manage network performance monitoring and analysis.
Architect new solutions in line with industry best practices.
Identify and correct faults and resolve incident and request tickets escalated from the Support Desk.
Maintain current knowledge of security and networking best practices to provide suitable solutions and protection for company systems.
Travel as required by company needs.