Network Engineer (NOAA Weather Systems)
About The Position
The Network Engineer supports mission-critical government network and communications infrastructure for NOAA Weather Systems. The role maintains, administers, monitors, and optimizes network systems and connectivity services, including voice, data, wireless, cellular, satellite, and collaboration services. It is responsible for network operations, troubleshooting, configuration management, incident response, and continuous improvement to help ensure secure and reliable service delivery. The position is based in Silver Spring, Maryland, in a hybrid work environment. The engineer works with NOAA professionals and application, customer, and support teams to address operational issues and support systems that deliver weather forecasts, warnings, and emergency communications. The role also contributes to monitoring improvements and automation, standard operating procedures, and user guides.
Requirements
- Bachelor’s degree or equivalent experience.
- Current CCNA certification.
- Excellent written and verbal communication skills.
- Highly organized, structured, process-oriented, and self-starting.
- Ability to work independently and as part of a team.
- At least 5 years of experience supporting networking and collaboration services, including production and technical support.
- Experience with Voice over IP (VoIP), including digital-to-analog conversions and encoders/decoders.
- Experience with cellular technology, including 4G/LTE and 5G.
- Experience with cellular signal automators for signal strength, quality, and signal-to-noise ratio.
- Experience with router and modem firmware, including Cisco, Digi, Cradlepoint, and Fortinet.
- Experience with Low Earth Orbiting (LEO) satellite telecommunications.
- Ability to obtain and maintain a Public Trust security clearance.
Nice To Haves
- CCNP certification.
Responsibilities
- Configure and maintain government client networks, including routers, switches, encoders/decoders, and VPNs.
- Design, test, and evaluate new network solutions and hardware.
- Monitor, troubleshoot, resolve, and communicate network issues.
- Coordinate with application teams, customers, and other support teams to facilitate incident triage and resolve production monitoring issues in a timely manner.
- Manage ServiceNow tickets and service requests to ensure timely and efficient resolution.
- Develop standard operating procedures and user guides.
- Identify and develop ways to improve and automate monitoring to gain operational efficiencies and improve responsiveness.
Benefits
- Competitive salary.
- Hybrid work environment.
- Meaningful work supporting NOAA's mission.
- Opportunities for professional growth and technical skill development.
- Collaborative and supportive team culture.
- Comprehensive benefits package, including free employee-only medical, dental, and vision coverage; FSA plans; parental leave; PTO; life insurance; 11 paid holidays; and tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
