Network Engineer - F5 Load Balancing
About The Position
The role is listed as Infrastructure Consultant 2 in the Infosys Financial Services unit. It focuses on supporting and improving client IT infrastructure, with specialized hands-on work in F5 load balancing, Cisco routing and switching, and Palo Alto firewalls. The position collaborates with client, internal, onsite, offshore, and vendor teams to resolve incidents, assess infrastructure, support deployments and maintenance, optimize performance, strengthen security and continuity, identify automation opportunities, and maintain technical knowledge repositories. The position may require relocation and/or travel to the work or project location.
Requirements
- Deep understanding of F5 load balancers and hands-on configuration skills.
- Strong experience with Cisco routing and switching, including OSPF, BGP, and EIGRP.
- Expert knowledge of configuring and working with Palo Alto firewalls.
- Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
- Applicants must be authorized to work in the United States.
Nice To Haves
- Python or Shell scripting automation experience.
- Cloud experience, including AWS CloudFront, Azure networking/firewalls/load balancers, or GCP networking/firewalls/load balancers.
- ServiceNow or similar ticket management experience.
- JIRA or similar experience.
Responsibilities
- Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations.
- Evaluate client IT infrastructure, prepare actionable assessment reports, and support due diligence documenting infrastructure maturity and improvement opportunities.
- Contribute to scalable, cost-effective IT infrastructure designs, review reusable components, and develop technical documentation for deployed systems.
- Align release schedules and environment readiness, execute deployments according to protocols, perform post-deployment testing, and manage version control.
- Coordinate maintenance schedules, emergency fixes, and technology upgrades while maintaining integration with existing systems and processes.
- Analyze performance data across systems, coordinate insights into system behavior, and support capacity planning.
- Conduct security checks, recovery drills, and compliance audits; implement security measures and coordinate continuity plans.
- Gather feedback, identify automation opportunities, analyze infrastructure processes, and propose efficiency improvements.
- Liaise with onsite, offshore, and vendor teams to document project requirements and support effective collaboration.
- Develop a centralized repository of technical and procedural knowledge, using insights from other projects to improve efficiency and retain organizational expertise.
Benefits
- Medical, dental, vision, and life insurance.
- Long-term and short-term disability coverage.
- Health and dependent care reimbursement accounts.
- Accident, critical illness, hospital indemnity, and legal insurance.
- 401(k) plan and contributions dependent on salary level.
- Paid holidays and paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
