About The Position

The Infosys Financial Services unit specializes in driving digital transformation for financial institutions using AI, cloud, and data-led innovation. In the role of Infrastructure Project Lead 1, you will be responsible for developing project timelines, managing resource discrepancies, acting as a liaison between technical teams and clients, supporting production support operations, and monitoring project deliverables to meet quality benchmarks. The role requires proactive risk management, strong communication skills, and a commitment to balancing project economics with strategic priorities.

Requirements

  • Experience supporting and administering F5 Load Balancer environments.
  • Hands-on experience with F5 LTM and GTM.
  • Knowledge of DNS, TCP/IP, HTTPS, SSL, and load balancing concepts.
  • Experience with application traffic management, troubleshooting, and performance optimization.
  • Ability to implement upgrades, patches, and configuration changes.
  • Experience creating implementation plans, testing, and supporting production deployments.
  • Strong troubleshooting and problem-solving skills in complex network environments.
  • Experience working with security controls and SSL certificate management.
  • Knowledge of F5 iControl API and application integrations.
  • Ability to collaborate with engineering, operations, and application teams.
  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

Nice To Haves

  • F5 APM and ASM experience.
  • AVI / VMware Load Balancer experience.
  • Python or Bash scripting.
  • Knowledge of BGP and advanced routing concepts.
  • Experience with F5 Web Accelerator.
  • CCNP or F5 201 certification.
  • Understanding of ITIL processes.
  • Experience with automation and infrastructure-as-code tools.

Responsibilities

  • Develop project timelines, proactively identify and address resource discrepancies, to ensure timely project completion
  • Act as a liaison between technical teams and clients, facilitating communication through regular meetings and milestone reviews
  • Support technical teams in managing production support operations, focusing on incident resolution, deployment efficiency, and smooth change implementation
  • Monitor project deliverables across all phases, to meet established quality benchmarks and stakeholder expectations
  • Proactive risk management to ensure project delivery
  • Build collaborative relationships with stakeholders through effective communication
  • Focused governance over project scope and identification of additional project opportunities
  • Anticipate challenges and deliver innovative solutions
  • Commitment to balance project economics with adherence to strategic priorities

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
  • 401(k) plan and contributions
  • Paid holidays plus Paid Time Off
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